Based in Cheltenham, Cook Residential is a passionate ESTAS MULTI-AWARD WINNING estate agent with extensive local experience and expertise, delivering an exceptional property service totally in step with today's property marketplace.
A property agency that is passionate about being different, breaking the traditional estate agent mould and bringing award winning customer service to the property industry.
Opening hours
Monday9:00am - 7:30pm
Tuesday9:00am - 7:30pm
Wednesday9:00am - 7:30pm
Thursday9:00am - 7:30pm
Friday9:00am - 7:30pm
Saturday9:00am - 5:00pm
Sunday12:00pm - 4:00pm
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Accreditations
Cook Residential - Cheltenham Reviews (144)
Have you used this agent?
96%
3%
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Anonymous Homeseller
Nicola from Cook Residential was incredibly professional, had an impressive local insight and knowledge of our area. We have been very impressed with the office so far; they are very easy to get hold of and very efficient.... Read more
27th Apr 2024 (22 days ago)
B Hampton
Great service, Emma was great.... Read more
28th Feb 2024 (12 weeks ago)
R Atkinson
I can highly recommend Cook Residential. I recently worked with them on a house purchase and the entire team were extremely supportive and pro-active from Day 1 through to exchange / completion. Cook Residential didn't just help us to buy our new home, they were also in constant communication and supported us through every stage of the process to keep us fully updated.
Would gladly work with the entire team again in the future.... Read more
25th Feb 2024 (12 weeks ago)
L Hirst
Great from start to finish and very supportive. Would highly recommend!... Read more
21st Feb 2024 (13 weeks ago)
I Humphries
I have used Cooks for a number of purchases and sales over the past few years and I go back to them each time due to their friendly but professional approach, their market knowledge and the level of service I receive. Whenever I contact them for an update (between their own proactive calls), each team member knows my case and takes responsibility for dealing with my query. I genuinely trust them as a partner rather than simply "an agent".... Read more
24th Jan 2024 (17 weeks ago)
C Underwood
I went back to Cook to sell my flat after buying it from them a number of years ago and remembered being impressed with their service. Therefore I have now had a great experience both buying and selling through them. Every member of staff I have spoken to has been amazing. They provided me with regular helpful updates and I could always get in touch with someone if I ever had any queries. All the staff have been friendly and professional- thank you! I have already recommended Cook to others!... Read more
19th Jan 2024 (17 weeks ago)
R Mi
Excellent agency. Staff are proactive, supportive and communication was excellent.... Read more
19th Jan 2024 (17 weeks ago)
G Jenkins
Great experience negotiating our purchase and managing the ongoing queries leading to completion.... Read more
17th Jan 2024 (18 weeks ago)
L hale
Highly recommend. Great team everyone positive and helpful. Kept updated throughout and it went very smoothly. Thank you!... Read more
22nd Dec 2023 (21 weeks ago)
L Twiddy
Cook residential have been just brilliant! From the very first time they set foot through our door to give us a fully informed quote, we just haven't been able to fault them. Their communication and advocacy for us has been consistently excellent even when our first sale fell through at the last minute but they managed to find us another buyer very quickly. Zack has been brilliant at dealing with tricky solicitors & keeping us informed every step of the way - we would 100% recommend them!... Read more
19th Dec 2023 (22 weeks ago)
Anonymous Homeseller
Cook Residential were professional and because they are a local business this gave us the confidence that they know the local market. The staff were really helpful and friendly.... Read more
17th Nov 2023 (6 mo. ago)
K Ward
Recently sold my late Uncles house and couldn't have asked for a better team dealing with the sales. There were a few issues regarding the sale and Zack and the team helped push these through with my very slow solicitors. Very grateful for all your help and efforts. The whole team kept me informed every step of the way from initial consultation to the numerous viewings and offers we ultimately received. Would highly recommend Zack and the team at Cook Residential if you've got a property to sell.... Read more
19th Oct 2023 (7 mo. ago)
S Howl
Recently had Cook Residential sell my house. For me what made them stand out was the good level of communication throughout the viewings and then the sale process. Head and shoulders above the agency I was buying through. Special mention for Emma, who ensured everything kept progressing even when the other agency were frequently dropping the ball. Happy to recommend.... Read more
23rd Jun 2023 (10 mo. ago)
J Crampin
I chose Cook Residential for my house sale, after valuations from other agents, partly because of their positive reviews, but mainly because of the efficient appraisal process. I'm so glad, I quickly had several viewings, before an offer was received and accepted. I was kept fully informed as the sale progressed, and Emma in particular was brilliant in chasing whenever there was any issue. Can't thank the team enough.... Read more
17th Jun 2023 (11 mo. ago)
Anonymous Homeseller
Professional team of agents with good stats and are credible in Cheltenham.... Read more
16th Jun 2023 (11 mo. ago)
Performance stats
% of asking price
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Average sale time
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Fee
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.