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- Stirling Ackroyd - Brixton
Stirling Ackroyd - Brixton
Opens Monday at 9:00am
91 Acre Lane, SW2 5TU
Stirling Ackroyd: Your local property experts! With years of experience in Brixton and surrounding areas, our sales and lettings teams offer expert guidance. Whether buying, selling, renting, or letting, we're here for you in Brixton, Clapham, Stockwell, and Tulse Hill.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Stirling Ackroyd - Brixton Reviews (321)
Have you used this agent?
76%
4%
1%
3%
16%
Anonymous Tenant
Nyree Dixon???? provided a great customer service throughout the process of viewings. We were very satisfied.
9th May 2024 (9 days ago)
F Yeandle
Suggest you avoid renting through this estate agent at all costs, they were ok up until we moved in and then when we wanted to get any issues fixed they would take ages to resolve them (often months) despite following the correct procedure of creating cases through their website. For months we were left with windows that had huge gaps in them where the frame had bent - this was during winter so we had to spend loads extra on heating. We also had part of our ceiling fall down which they never repaired and a broken thermostat meaning we were without properly functioning heating for about a month.
The worst part came when we left and tried to get our deposit back, it wasn't even a matter of them just taking loads of money off or anything, despite always having paid our rent in full and on time they have just been stalling and stalling saying they need to speak to the landlord and are still yet to give us an amount or give any of our deposit back. It has now been 8 weeks since we moved out and 5 weeks since we started asking for updates about our deposit leaving me no choice but to go through the incredibly time consuming process of raising a dispute with the deposit company which is a process that can take up to 3 months to be resolved and stirling ackroyd have now stopped even replying to my emails despite my communication with them always being very polite and professional. Absolutely dreadful service.
25th Apr 2024 (23 days ago)
K Figueira
Stirling Ackroyd has been amazing from the start. Help us find a place that me and my friend both love and the process has been fast and smooth.
Thank you to Omar Robertson for helping us during this process.
8th Apr 2024 (6 weeks ago)
J Bradshaw
I had a good experience dealing with Stirling Ackroyd through one of their letting consultants, Omar, who was helpful in the process of securing a property to rent and was attentive to try to fulfil my requirements.
5th Apr 2024 (6 weeks ago)
J Kennedy
Thanks to both Omar and Kurwahn who's hard work and attentiveness made the much-maligned London house hunt experience a stress free process for me and my housemate. They were always attentive to our preferences and consistently kept us in the loop re. new properties and updates to our move-in process. Thanks both!
2nd Apr 2024 (7 weeks ago)
D Calabretta
The deal could not be finalised due to a landlord changing his mind, but Omar provided great customer service throughout the process.
29th Mar 2024 (7 weeks ago)
L Stilwell
Stirling Ackroyd were an absolute delight to deal with. The whole team were very helpful in helping us move, but I simply have to single out man like Omar Robertson. He was brilliant from start to finish, very helpful and made the whole moving process a joy! Excellent at his job! Would strongly recommend using this estate agents for any future moves!
28th Mar 2024 (7 weeks ago)
S hardyway
Super helpful team! Omar was great throughout the whole process and helped us sort our new property quickly. Thank you !
28th Mar 2024 (7 weeks ago)
J Gibson
Omar has been brilliant in supporting us from viewing to getting the contract over the line. We had some difficulty with the GoodLord process but Omar was supportive in his communication and action in navigating this. Looking forward to having Omar supporting us in the move in process and for the duration of our renting.
27th Mar 2024 (7 weeks ago)
A Christaki
We were very satisfied with the communication with the staff when me an my friend were looking for our new place to rent. They were updating us regularly with the progress of our offer and the process. They were very kind and to provide us all the relevant information for the next steps which made the process very smooth. Both Omar and Kurwahn were very keen to support and answer our questions. Thank you!
I will have to change my review given the recent events. Our check in date was incorrect and we had to call them to confirm. They ignored our request for the landlord to paint the property, when I saw the house, after we received the keys, it was in an awful condition with not even a single effort to fix even the basics. When I called them to complain and ask for someone to come and have a look, they told me that they are not responsible for that but they will contact the maintenance team,( we found broken furniture's, one window broken and one not working, walls full with wholes and dirt, mouse poison scattered in the cupboards), and also they said that they don't manage the property and we need to contact the property manager ( who I need to mention that first time she dropped us an email , 3days after the check in ,and after that she has disappeared). When I called the agency again they told me that they have no other point of contact apart from that property manager and company email, not even a contact number or a surname. Disappointing!
I am leaving the 2 stars only because you had manners and your team was polite but not helpful when needed. I guess I need to go to the council now to see if they can be of more help.
22nd Mar 2024 (8 weeks ago)
Anonymous Tenant
Initially i wrote a nice review , but now i changed my mind , especially given the recent events. It is my first time renting in London and all this is shocking, just taking advantage of people needing to rent.I realised that they never highlighted to the landlord that we wanted the property to be painted (when i went to see the property after they gave me the keys i was shocked with the dirtynes on the walls and signs of leak) they reassured me that the furniture's were almost new so they can convince us to keep them in the property ( they are old, broken and disgusting) , they were unable to provide us any contact number for the landlord. We didn't receive any email from the property manager until 3 days after we received the keys. As soon as i entered the property and saw that mess plus broken windows i called them and they didn't seem to feel very impressed. I had to call them the next day to see what will be done and all i heard was that they cannot do anything and they are not responsible for the property . All this has resulted to delay our move in date us we need to clean and sort out all that mess. I am completely disappointed.
22nd Mar 2024 (8 weeks ago)
D Zahedi
Omar has been great and helping us find a place and facilitating everything with the landlord and previous tenant. Really happy with service.
14th Mar 2024 (9 weeks ago)
H J
Omar is an excellent estate agent. Informed and friendly during the viewing. He did a really good job of walking us through the process of offering where he gave us tips to maximise our application. He stayed communicative through the rest of the process and overall made this an easy and pleasant experience.
4th Mar 2024 (11 weeks ago)
M Conville
Omar has been an amazing help throughout the process of renting our flat. At every stage and he has been communicative, friendly and gone above and beyond to help us at each stage. This has made the entire process stress-free and enjoyable! Thank you Omar!
2nd Mar 2024 (11 weeks ago)
A brown
Great experience with Omar throughout the whole letting process. Was extremely attentive to our search and great communication on next steps - making the the whole thing stress free
29th Feb 2024 (11 weeks ago)
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More Stirling Ackroyd branches
- Stirling Ackroyd - Streatham 1.52 mi away
- Stirling Ackroyd - Nine Elms and Westminster 2.07 mi away
- Stirling Ackroyd - London Bridge 3.41 mi away
- Stirling Ackroyd - West End 3.58 mi away
- Stirling Ackroyd - Putney 3.94 mi away
- Stirling Ackroyd - Thornton Heath 4.39 mi away
- Stirling Ackroyd - Clerkenwell 4.45 mi away
- Stirling Ackroyd - South Norwood 4.69 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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