1st May 2024 (18 days ago)
This is the worse service I have ever received over the years I have been renting in the UK, the team nor the staff in charge of the property we are renting were not present nor have ideas on the state of the flat, the bedroom is full of damp on the walls and smelling, we were told it been fix and we got the keys yesterday with nothing done on that, I called also sent an email to the team with no response from the staff Michael who has been in contact with us.
The toilet basin is linking, the toilet pipe is not properly covered, broken tiles in the bathroom, the rugs/carpet is so untidy, dirty and rough from either over used and not properly cleaned or the carpet needs to be changed.
Fridge freezer is old and unkept, broken washing machine to say the least.
We are really disappointed and unhappy as this doesn't worth the stress and the rentals we, and I don't see my family leaving here as a desired home. It's really sad... Read more