13th May 2024 (20 days ago)
Terrible experience with them. I read the review stupidly before i didnt listen so hopefully the next person does.
Firstly, contact is poor, very rude administration, i paid 4 months of rent a week early / days early sometimes (i don’t have to) one day i paid rent they accused me of not paying on time as they’d left office early on a Friday and claimed I was a day late and was extremely rude to me, I provided proof and they admitted they were wrong.
Secondly the repairs they provide are abysmal. My hob cooker was on max level hest ad the previous tenant had ruined it, they replaced all non-matching odd buttons, looks awful. Didnt even fix it either, wallpaper was cracking due to poor installation and air gaps, and their repair man came out to complete a patch up job of some form of grey adhesive on white wallpaper, and didnt even cover the cracks. Complete disregard to peoples problems and just want money out of you, also the older woman said i could end my tenancy as long as i give notice, now they changed their mind and want me to pay £500 or they wont communicate with the landlord
Avoid at all costs.... Read more