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- Nexa Properties - Portsmouth
Nexa Properties - Portsmouth
Opens Monday at 8:30am
15 Hampshire Terrace, Portsmouth, PO1 2QF
An estate agency that differs from the conventional business model; with NEXA, you're allocated one dedicated Client Director who will be personally responsible for your sale/move, from the initial valuation through to the day you complete.
You will have direct contact with your Client Director on their personal mobile number, and long outside of conventional business hours meaning you're always up to date with the progress of your sale.
Opening hours
- Monday 8:30am - 6:30pm
- Tuesday 8:30am - 6:30pm
- Wednesday 8:30am - 6:30pm
- Thursday 8:30am - 6:30pm
- Friday 8:30am - 6:30pm
- Saturday 9:30am - 6:30pm
- Sunday 10:00am - 4:00pm
View all details
Accreditations
Nexa Properties - Portsmouth Reviews (355)
Have you used this agent?
90%
1%
0%
1%
8%
E Barton
Do not rent any property associated with Nexa especially if you are young!! We have had endless issues since renting through Nexa properties which they are still yet to acknowledge/resolve. These issues include damp within the property (black mould and mushrooms growing), leaking boiler, no hot water for days at a time, lack of security (windows that do not close), we were also without a shower for 3 months. If you are a young person they do not attempt to fix or resolve any issues you have until you threaten the council or not paying rent!
6th Apr 2024 (6 weeks ago)
E hung
I had so many troubles with Nexa at the beginning of as 1 staff did not set up my account and following the case properly. I did make an internal complaint and after that things get improved. And the senior member took over the case and handled a little better from now on. I did give them 1 star before. Consider things move on and everything goes well as it should be. I am happy to give them 4stars now. Hope they can keep up with the work and can do business in long time with them.
19th Dec 2023 (22 weeks ago)
R L
Stay clear from this dodgy agent ..
Shocking customer service and not well informed /educated of the estate agency /housing regulations .
20th Nov 2023 (5 mo. ago)
T garrett
I would recommend Mel from Nexa properties, she has been fantastic. Also Taryn, my mortgage advisor, was excellent. Overall a very positive buying experience
3rd Nov 2023 (6 mo. ago)
O Martin
Very unprofessional in many ways. A range of issues throughout the house which were not fixed through the whole year of the tenancy, mould which was only Painted over and would be a recurring issue with them blaming ourselves for the issue. And at the end of the tenancy they take as much deposit as possible and claim the house was in a bad state when it wasn’t. Students please stay away!
24th Oct 2023 (6 mo. ago)
Trotter
Left a student shared HMO in July. It is currently middle of October and all tenants are yet to receive their deposits or any information as to what is going on with the deposits.
Predatory company would highly recommend staying away from any Nexa owned properties if you are a student.
17th Oct 2023 (7 mo. ago)
W Pickering
First of i cant comment on other aspects of Nexa, only being a tenant renting through them. Would never rent through Nexa again tbh. Kept trying to get access to the properaty while we where at work for viewing after giving little notice. Took a large amaount for "cleaning charge" when we left the property exactly how we found it and now being charged £31.00 to get the remainder of the deposit back. Gave no support against a useless Landlord who never followed his legal obligations. The only plus side was they where a step up from pink street who they took over from.
But all the tennants i spoke to in the block of flats said the exact same thing. Try to avoid renting through them.
7th Sep 2023 (8 mo. ago)
Anonymous Homeseller
Considering this is a difficult time with interest rates Nexa we’re amazing, A big shout out to Kirsty Booth, she took the pressure off my shoulders and told me step by step what was happening and really cared for me as a customer, I would definitely recommend
7th Aug 2023 (9 mo. ago)
H Mcmorran
I just sold my house through Nexa and can't recommend them highly enough. Had a buyer within a week and received good advice and guidance on price negotiations and some issues that arose with the building survey.
28th Jul 2023 (9 mo. ago)
T Young
Excellent friendly service, a big thank you to Kirsty booth from Nexa for assisting me and making a stressful time a lot easier to deal with and understand
19th Jul 2023 (9 mo. ago)
M Blake
After having a bumpy ride with selling and buying with local untrustworthy estate agent, we met Sarah from NEXA, who turned our journey around... Sarah was upfront and straight to the point which helped us to move forward to selling our house.
Sarah was respondent and always helpful, she may have been sick of our anxieties but would always calm and reassure us throughout the process.
What was unique about Sarah was that she got to know us and the house so when anyone was viewing the property she could answer there questions honestly.
If you’re looking for a reliable, keen and enthusiastic estate agent look no further. Her communication was prefect, and what everyone needs when buying/ selling a house. We felt in great hands with her and would highly recommend.
17th Jul 2023 (10 mo. ago)
A Barrett
I moved into my flat in September.
Whilst I did have a few hiccups at the beginning of my tenancy, with it being a new build things are bound to happen.
After addressing the issues, both Chris Smeed at Nexa, and the landlord Rob King could not have been more helpful, and a shoutout to Darrell Manchip at Nexa who also reassured me through the process.
The issues were resolved and 8 months later I am still so happy with my flat - no issues have happened since the beginning and I couldn’t have asked for a better service.
I had my inspection 6 months in and Georgia Brown was so friendly during the visit too.
As a first time private renter, I was very anxious about it all, but I am so pleased with the service and most especially the condition of the property - it’s beautiful.
I would definitely use them in the future.
Thank you so much to the team at Nexa and Landlord Rob.
23rd Jun 2023 (10 mo. ago)
J Fahey
Absolutely amazing service throughout. We have now bought and sold a property with yourselves and cannot fault anything. Would and will highly recommend to anyone.
18th Apr 2023 (1 year ago)
A Nest
We instructed Sarah from Nexa Properties in November 2022 with the sale of our house. What happened next was truly astonishing in a very good way. Not only did she sell our house in just under 5 days, she also got far more than the asking price. She then helped and pushed relentlessly to get the sale through to completion, which was not an easy task by all means. She is the only estate agent we know that is contactable out of hours and once she is on the case, she will make it happen.
20th Mar 2023 (1 year ago)
M Mikey
I met Chris (NEXA) on viewing the property and his knowledge of the property market and the local area was exceptional such that it gave confidence in making a purchase.
Chris was attentive to the sale, making enquiries on each stage.
We were able to make further viewings and all our questions were answered promptly.
19th Mar 2023 (1 year ago)
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