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- Frank Innes
Frank Innes Estate Agents
4.6
2,845 reviews
- Branches 16
- Properties for sale 775
- Average time to sale 16 weeks
About Frank Innes
Frank Innes have 16 branches and they mainly list properties in LE65, NG13, DE14, S40, LE67, DE1, LE1 and NG10. Over the last six months, they've listed 775 properties, with an average time to sale of 16 weeks.
Frank Innes fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Frank Innes operate, the average fee is 1.21%.
Get a quote for selling your property.Top performing Frank Innes branches
- 1.Frank Innes - Sutton-In-Ashfield NG17
- 2.Frank Innes - Long Eaton NG10
- 3.Frank Innes - Coalville LE67
- 4.Frank Innes - West Bridgford NG2
- 5.Frank Innes - Bingham NG13
- 6.Frank Innes - Loughborough LE11
- 7.Frank Innes - Mansfield NG18
- 8.Frank Innes - Derby Sales DE21
- 9.Frank Innes - Burton-Upon-Trent DE11
- 10.Frank Innes - Mapperley NG5
Latest reviews for Frank Innes
Anonymous Homeseller
4
Good Comms and prompt responses to any questions
12th May 2024 (7 days ago)
A Mackay
5
Very professional service from the Sales team. Highly recommended.
10th May 2024 (9 days ago)
A Fearn
5
The service from the Mapperley office has been first class when selling our property. Bryony, Alex and Alice are all extremely helpful, efficient and always friendly and available to speak to. I can’t recommend them highly enough as they have taken a lot of stress out of the minefield of the selling process. I don’t know how they could improve or do any more. Thanks, Mapperley Sales Team.
10th May 2024 (9 days ago)
Anonymous Homeseller
5
Good communication, helpful staff, excellent advertising resulting in a quick sale.
10th May 2024 (9 days ago)
M K
5
Amber was truly exceptional, helpful and patient with us as we tried to move in 3 weeks earlier than anticipated. What a gem! Thanks Amber!
10th May 2024 (9 days ago)
S Behiri
5
Just completed the process of moving into a lovely rental property through the Frank Innes (Mapperley) team. It has been a smooth experience facilitated by Kim and the team, who were incredibly responsive, professional and always approachable to answer any questions. I found the use of online tools to complete the checks, contract signing and switching utilities to be easy and practical. Also, the inventory list has been fare and well-prepared. Very happy with the move. Thank you Kim and the wodnerful Frank Innes team.
8th May 2024 (11 days ago)
All 16 Frank Innes branches
Anonymous Homeseller
5
Good communication, helpful staff, excellent advertising resulting in a quick sale.
10th May 2024 (9 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
L Fox
5
I can’t rate Frank Innes highly enough, Alice, Amelia and Brandon looked after me during the purchase of my house, from start to finish. They were all super approachable and friendly and I wholeheartedly recommend them.
30th Apr 2024 (19 days ago)
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- Average asking price achieved
- Average sale time
- Properties sold
C Person
5
Molly was extremely helpful and knowledgeable and we have appreciated all her help. We will certainly be using in the future.
22nd Mar 2024 (8 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
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Anonymous Homeseller
4
Good Comms and prompt responses to any questions
12th May 2024 (7 days ago)
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- Average asking price achieved
- Average sale time
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Kate
1
Enquired about a house, sent email on Rightmove and Luke asked when we would like to view, we replied an hour later (midday) the same day with no response. Three days later we hadn’t heard a response so chased what was happening, Luke said he had been on annual leave, but we had received no contact nor an email telling us this, which is why he hadn’t replied - and there was no out of office email on.
We then asked to view the next week and was told Luke would arrange. Yet again we had heard no update so we chased AGAIN on the Saturday morning (we called this time) and Luke said he would check.
We received a email two hours later and Luke said the vendors would prefer Sunday morning (the next day at 9.30am) as they already had a viewing. We couldn’t do Sunday due to a family emergency and explained this, but Luke pushed Sunday saying that he knew ‘the vendors probably wouldn’t wait that long’ because ‘they had already had an offer come in’ so probably wouldn’t want us viewing 2 days later.
If Luke had responded to our initial email 8 days prior to all of this, we could have had a viewing on the house and put an offer in.
Poor communication, quite rude and a lack of care shown. We saw another house for sale that we thought we might want to see, but saw it was on with Frank Innes and decided not to bother - luckily it was on with another agent so we have viewed through them. Hilariously, this house we wanted to view initially is still on Rightmove and has apparently sold despite this happening nearly 3 weeks ago. We have been told this morning it will ‘probably be off in the next 24 hours’ but it’s not been off the last 2 weeks so god knows what they’re playing at.
Will not be using to sell our house and what an unprofessional experience we have had.
9th Apr 2024 (6 weeks ago)
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