3 The Pavement, Worple Road, Wimbledon, London, SW19 4DA
Andrew Purnell - Wimbledon hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Andrew Purnell - Wimbledon does have 23 reviews, with an average score of 4.3/5 If you're looking to sell in Putney, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Moss & Co - Wimbledon and Winkworth - Wimbledon. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
View all details
Andrew Purnell - Wimbledon Reviews (23)
Have you used this agent?
78%
4%
0%
0%
17%
M Simard
Highly recommended. We had our first rental in the UK with Andrew Purnell, and they've kindly helped us to go through all steps easily. Always had fast answers to my queries and everyone was very friendly. Our agent Frank Mulroe was extremely kind and helpful along the process.... Read more
5th Dec 2021 (2 years ago)
K O'Connor
Extremely competent and personable staff and have always found me great tenants. They manage my property very well and take on all the associated work.... Read more
18th Aug 2021 (3 years ago)
L dancy
Frank at Andrew Purnell has been managing the freehold of a block I'm involved in for several years now. Always attentive, friendly, informed and helpful and I would highly recommend. A very professional service.... Read more
15th Mar 2021 (3 years ago)
M Gill
I do nothing but praise and recommend Andrew Purnell. I am currently using their services to both rent a property and rent out mine. As a tenant they are nothing but helpful, attend to any issues quickly and efficiently and are very knowledgeable about the property. As a landlord they found perfect tenants for my property and made the whole experience stress free. I was heavily pregnant when I moved and if it wasn’t for the agents professionalism and efficiency the whole process would have been a lot harder. Thank you To you and all of the Team... Read more
10th Mar 2021 (3 years ago)
J Davey
Since moving to Wimbledon I have been extremely happy with the service provided by the Andrew Purnell team, not only always polite and friendly but very professional and understanding of our requirements, everything we asked for was dealt with professionally and efficiently, no fuss and no delays.
AP just made everything so easy.
Huge thank you to all the team.... Read more
10th Mar 2021 (3 years ago)
R James
In 2015 we instructed Andrew Purnell to take over the management of a building with five flats.
The difference to our previous management company was obvious from the start.
Together we have found solutions to countless problems and I am confident the building is in good hands.... Read more
10th Mar 2021 (3 years ago)
P Smith
Andrew Purnell have been managing agents for my leasehold flat for the last couple of years. Whilst inherently this type of service isn't the cheapest, costs are transparent and competitive for the job at hand. The team are responsive and have been invaluable when it comes to facilitating repairs and improvements to the property, always acting in the best interest of myself and the other landlords.... Read more
10th Mar 2021 (3 years ago)
B Saram
Always helpful. I have been a client of AP for over 25 years now so I am very well acquainted with the business. A good well run business and has helped me succeed in my business as a result.... Read more
9th Mar 2021 (3 years ago)
E Doherty
I highly recommend Andrew Purnell. I have had many dealings with them over the years through both lettings and sales. The staff are always friendly, professional and prompt in their communication and replies. No trouble is too big or small. I feel I have been treated with courtesy at all times. I like the fact they are an independent agent, (a rarity these days) I would recommend them to landlords and prospective tenants /buyers alike.... Read more
9th Mar 2021 (3 years ago)
J Davolls
I have previously rented through Andrew Purnell and have thoroughly enjoyed my experience with this company. I honestly can say you can look to them to talk about any issues that you have with your property. They act as great mediators and they have a very fast response when there are maintenance issues. They have a very good customer service and even with their maintenance team who are organised and do the job well (vetted well) I want to thank the whole team for making my relationship/experience a really great time. I will miss Andrew Purnell being my landlord! Thanks once again and all the best for the future.... Read more
21st Oct 2020 (3 years ago)
J Pinto
I’ve rented a flat through this company and they were absolutely brilliant throughout 5 years. They managed the property and were super transparent, responsive and kind towards any matter. Highly recommend!... Read more
23rd Sep 2020 (3 years ago)
D Cogno
We are currently staying at one of the homes managed by Andrew Purnell. Please take a minute to read through one of the worst possible experiences that you could go through by signing off an agreement with them.
When walking into the home the first time, we’ve been struck by how appalling the “professional” cleaning status of the home was. Grease on the carpet, moulded tiles in the kitchen and bathroom, to name a couple. As a result, our stay started with a self-arranged professional carpet and home cleaning. No drama, nobody is surprised to move to a new home and find it perfectly cleaned and ready to your standards.
The matter gets seriously unprofessional when Andrew Purnell considers appropriate to rent out a flat with leaks that affects the people living downstairs, windows that can’t be opened, broken shower screen (this is great when the water leak downstairs..) mould in the bedroom, broken “handmade” lighting systems (in the kitchen!),etc. When pointing this out in tens of emails, we’ve only received sporadic, if none, answers which were never straight to the point. The best outcome that we could negotiate has been that only one maintenance task would be carried out per month. We’ve been given, as a reason, that it wouldn’t be fair to economically “overload” the Landlady.
We have been living in the flat for more than 3 months now, and a long list of tasks is still due to a date to be confirmed, which is highly concerning for ours and our downstairs neighbours’ safety.
Well, this was just the beginning. We found ourselves in the position to need to help a friend struck by Covid-19 related issues, who found herself in need to temporarily move abroad, and asked us if we could take care of her 9 year-old, small sized dog, who has always been living in a flat. We asked Andrew Purnell for permission as Tenancy laws and the Consumers Rights act (2015) allows us (and you) to. The first answer we were given was that the Headlease strictly prohibits so, and we felt quite confused by how a converted flats building would have such a clause in the Headlease. We then requested a copy of the document and Andrew Purnell ignored it and replied that the Landlady wouldn’t allow us to temporarily have a pet since it “would be cruel for the dog”. We decided to get a consultation with a UK based vet, to ask her opinion as a professional on this matter, and she confirmed how fundamentally wrong that assumption was. The vet confirmed she would be happy to put this on paper, to be officially recognised. Our offer to provide this document to Andrew Purnell has simply been ignored.
We reached back to them and offered to increase the security deposit, to add a clause where we would agree to relocate the dog would it be an issue for the neighbours and to immediately take full responsibility of any damage that the home would incur into, if any. after more than 3 weeks, still no reply.
We finally received an answer:” for the sake of complete clarity it is a definite no to your request for a dog. This can’t be changed for any reason. No amendments/changes/increases in the deposits can change it.”.
After such a long wait and an unfair one-sided decision, we requested to speak with a superior. We get shortly after contacted by Mark(or Matt), Property Manager, who confirmed over the phone that in no way we will be able to temporally have the dog and that they are not under any obligation to give us an objective reason for it. Moreover, he also confirmed that no headlease will be sent over (simply because “he doesn’t want to”). Last but not least, he kept asking us why we “don’t understand that in this country a decision must be accepted, not to insist” (on a side note, we are an Italian and a Spanish working full-time and leaving in the UK. If you see where I’m getting at, please take this into consideration if you are a foreigner and you’re willing to get a life and immigration-related cultural lesson from Andrew Purnell).
We don’t have (yet) received the headlease and I’d bet my neck the homeowner doesn’t know anything about this.... Read more
13th Jun 2020 (4 years ago)
T Kane
I have dealt with this company many times, they managed, let and sold my property when requested. Would highly recommend.... Read more
11th May 2020 (4 years ago)
A Gupta
Annalise is a superstar. Agency is friendly on point and very helpful. We didnt want to leave the flat that we called home but will be using the agency to buy our first property in the area. Thanks for everything... Read more
22nd Mar 2020 (4 years ago)
N Morjaria
What can I say about Andrew Purnell. Firstly, me and my partner were looking for our first flat together (previously house shared) and we found one with this agency that we loved. The process was really fast, they even helped us to move in earlier because we had to leave our other shared property which we really appreciated. They ensured the flat was spotless before we moved in and any problems we came about throughout our two year stay, they responded really fast and were always happy to help. From the day we moved in, to the day we left, everything has been smooth sailing and we can't thank you enough. Although we didn't want to move out of the flat because it was where we called home, we are saving to buy and will be sure to come to Andrew Purnell for any future properties to buy. Thank you to the team!... Read more
20th Mar 2020 (4 years ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.