Avery Residential are an estate agent in Birmingham. They mainly list properties in B1, B3 and W11. Over the last 6 months, they've listed 4 properties, with 8 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
Monday9:30am - 5:30pm
Tuesday9:30am - 5:30pm
Wednesday9:30am - 5:30pm
Thursday9:30am - 5:30pm
Friday9:30am - 5:30pm
SaturdayClosed
SundayClosed
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Avery Residential Reviews (61)
Have you used this agent?
74%
5%
0%
3%
18%
M Roberts
We have just started renting through Rhubarb and have had a great first experience. A few minor admin errors but everyone has been very responsive, kind and welcoming. Tom has been great with working around our plans and being flexible!... Read more
7th Jan 2022 (2 years ago)
S Rigg
Highly recommend to all London Landlords. Rhubarb Property (Tom) let my apartment in Central London out for full market value, to some great tenants who have looked after the place brilliantly. The whole process was very smooth sailing...... Read more
15th Nov 2021 (2 years ago)
D Huish
First time renting. Always responsive and detailed. Very impressed so far!... Read more
4th Nov 2021 (2 years ago)
F Lawley
Rented a property in London with Rhubarb Property - did the viewing, move and now the property is being managed by them. Throughout this they have been great, Tom our property manager in particular. Super responsive and helpful to get everything ready for our move in date and on hand to help once we're in. A much more personal, professional and better property manager then going with one of the big firms... Read more
22nd Oct 2021 (2 years ago)
K Taylor
I've only been dealing with Rhubarb for a relatively short amount of time but I'm impressed. The best thing is the responsiveness as my experience with other agents in the past is that it's always been a struggle to get hold people. This has definitely not been the case and Colin in particular is really keen to sort issues out ( ineivtable when moving into somewhere new).
Easy to deal with, responsive and "human" - I'd definitely recommend them.... Read more
28th Sep 2021 (2 years ago)
S 25
Had a nice conversation about a rental property, team member I was talking to said he would accommodate that I work full time, I.e a lunch time viewing. Really positive call.
When it came to book the viewing the next working day, I answered the phone, not much conversation etc just straight into “I only have 3pm”, I went to reply I work full time and he responded before I even finished the sentence, “I don’t work after 5pm or weekends” so basically don’t ask. And then before I could even remind him of our previous conversation, he was saying sorry nothing we can do then and hung up!
Really bad customer service, I get you have hours to work as do I, but a little more of an attempt to help me find a home would have been appreciated. I.e what about a video chat and walk you through or is this the type of property your looking for we will keep an eye out for you. Not just “oh you can’t fit into my schedule, well I have no need to waste my time.”... Read more
6th Sep 2021 (3 years ago)
S Joumaki
The best agency I ever got to deal with as a tenant in London, very professional and very responsive. Have been always ensuring any issues are managed promptly, great experience and highly recommended :=) Thankful!... Read more
4th Sep 2021 (3 years ago)
T Tripuraneni
Rhubarb are good at keeping me up-to-date concerning the flat I own, and answer any queries I have promptly.... Read more
19th Aug 2021 (3 years ago)
M Jamail
I have been a landlord with Rhubarb for a few years now and the team are very supportive in ensuring any tenancy issues are managed in a timely manner as well as new tenants sought efficiently.
The level of service and trust is strong and appreciated.... Read more
11th Aug 2021 (3 years ago)
L Draper
Top marks to Rhubarb Property. Extremely professional, friendly and responsive. Dealt with all enquiries promptly. Took all of the stress and hassle out of the process. Thank you so much. Highly recommended.... Read more
9th Jul 2021 (3 years ago)
T O
The biggest scam agency in Birmingham. At the commencement of your housing they act all nice and professional but once those contracts have been signed, they are the most un-professional property agency. I was under contracts with Rhubarb for 2 years and during my time from the first day of move in - there was no hot water in the apartment... boiler was not working. How can you not have hot water on your first day. This was after flying several hours from the U.S to birmingham. Fast forward months later, there were leaks from the bathroom which were never fixed from the point of complaints till i moved out. Additionally, I had no heating in the apartment for several months, contravening legislation on provision of heating. Imagine living in a "luxury" apartment costing thousands monthly and despite complaints not having heating. I had no heating for over 4 months despite complaints, and throughout the winter! Imagine living in an apartment at minus degrees with no heating. Of course I fell ill due to the agency's incompetence. Legislation advises that no tenant should be without heating for more than 24 hours. My lawyers are filing a case against them based on this hazard which negatively affected me for several months. Additionally, after leaving the apartment, scrupulous charges including charges to stained carpets and curtains (which were identified on the move-in invoice as dirty and stained), in addition to items not on the invoice have been attempted to be charged to myself. Thankfully, the deposit is in dispute with the DPS. My advise to all international students, who are usually their targets, and indeed anyone searching for housing in the Midlands to avoid this particular agency.... Except of course you would like to spend a whole winter without heating in an apartment you paid for... Read more
8th Jul 2021 (3 years ago)
A Sokell
I can't fault Thomas and his amazing team at all. Truly experienced professionals in their field. Definitely recommend!... Read more
1st Jul 2021 (3 years ago)
R Grant
Great Property Management service and their knowledge of the East London property market was superb. Rhubarb Property have managed to find me an ideal tenant with minimum fuss, and at a reasonable cost, would highly recommend to other landlords... Read more
1st Jul 2021 (3 years ago)
C Bernal
Final update: I have been contacted by the new Rhubarb's new Property Manager and he sorted everything out with the contractors. They are fixing all of my needs and they are doing a good job, but I am only giving 2 stars because it took me three months of persistence to get to this point.
I am sorry to write this review, really.
The agent who showed me the house (Andy) and the agent responsible for the agreement (Vanessa) both were lovely and delivered very professional service.
Regarding the customer service... It is far worse than I could have ever imagined. I barely get feedback of anything that I ask. Any minor fix, takes from 2 weeks to... I don't know how much, but It has been more than one month since I reported that my intercom is broken and I haven't even got a call from a contractor (I am not even talking about any actual appointments to fix it). I have to repeat everything about 2-3 times (having to wait 2-3 days) so it gets noticed (I am not talking about solving)... I am really tired of writing the same thing for weeks... At this point, don't think I would ever contract rhubarb services again.
I wish I was more skilled in English to reflect better this customer services experience.
Update: I have been contacted in order to get sorted the issues and solve the missunderstandings.... Read more
9th Apr 2021 (3 years ago)
Anonymous Homeseller
I was almost homeless because of this agency, stay away from them!!
I decided to move in Birmingham because of my university and I have seen a flat with Anton from Rhubarb Property, at the viewing I asked him what are the requirements for this flat. He said I have to pay 144 pounds for holding deposit(which I will receive it back after i succed the references and I'll move in) and 1 month rent and a garantor. Because i don't know any garantors with a salary of + 22.000 pounds a year I decided with them to pay for 6 months in advance. (i choose this flat because in the advertising was written 0 deposit scheme). After i payd the 144 holding deposit and i succed the references i have paid 3750 pounds for 6 months rent and I asked them when i will receive that holding deposit back and they said never even even on the form is written i will not receive just in case i will not succeed the references.
With one day before to move in from Manchester to Birmingham i received a call from Vanessa to inform that me and my flat mate have to complete on the email that 0 deposit scheme, I tried to complete that and at the end they asked 144 pounds again for each person. I called Vanessa and I asked if that scheme is called 0 deposit why have to pay, i was never informed about this scheme and they said this money i will not receive it back. I refuse to pay this 0 deposit schele and they said i can require a classical deposit of 5 weeks. This happened with one day before! I was the next day in front of the agency to bring the keys and till i didn't send the full amount for 5 weeks deposit they didn't want to give me the keys. Imagine if i wouldn't have money i would be homeless on the street!!
Is not possible to ask for more money and to inform people in the last day.
Alfter I took the keys they said the flat was professionally cleaned with one day before and they require at the end of tenancy to be professionally cleaned which was not, was very dusty, kitchen was oily, empty shampoos bottles from last tenants, etc.
When I enter on the site of deposit protection i have seen they didn't send the money there... Read more
9th Apr 2021 (3 years ago)
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