Cooke & Co - Weston-Super-Mare - Commercial hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Cooke & Co - Weston-Super-Mare - Commercial does have 40 reviews, with an average score of 3.7/5 If you're looking to sell in Weston-super-mare, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Rachel J Homes - Weston Super Mare and Rigby Linham Estate Agents LTD - Weston-Super-Mare. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday8:00am - 8:00pm
Tuesday8:00am - 8:00pm
Wednesday8:00am - 8:00pm
Thursday8:00am - 8:00pm
Friday8:00am - 8:00pm
Saturday8:00am - 8:00pm
Sunday8:00am - 8:00pm
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Cooke & Co - Weston-Super-Mare - Commercial Reviews (40)
Have you used this agent?
68%
0%
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3%
30%
T Nunnington
I am a landlord. Cooke have been managing our portfolio for quite a few years. Communication is terrible; emails ignored, calls not returned. 4 of the 9 reviews are from staff so not a true reflection of their 4.9* rating. Gail, the business owner, is rude & I do not know how they are still in business. They do not do a thorough job on anything & when you have to chase them for rent money due, it takes then literally weeks to get back to you, let alone get the rent money to you. The staff turnover is high, I wonder why? This is never a good sign. When we gave notice to terminate our contract, they done everything to make things as hard as possible for us and the new managing agent. I would not recommend this company in any way shape or form. Learn by our mistake; use another company. A very unprofessional company.... Read more
12th Nov 2021 (2 years ago)
T Wood
We were apprehensive when we set out to let our planned retirement property initially, (currently living in a tied house) but were so very thankful that Cooke and co was recommended to us, as we could not possibly have left it in better hands for which we are so grateful to Gail and the whole team.
We were kept informed at every step of the way, new tenants were always found straightaway and any problems were sorted without any need for us to worry. We were kept fully informed of anything that required attention, with associated quotes for any work that needed doing.
We were sorry, when our planned move did not work out as we had expected and we had to put the property on the market, but again Gail and her team dealt with the sale, helped our tenants find an alternative property and handled every aspect without us having to worry at all.
It has been so helpful for Cooke's to be able to deal with both the tenant and the sale for us, especially when we do not live anywhere near the property.
A big thank you is due from us to everyone at Cooke and Co who have looked after our interests so well for us over the last 5 years.... Read more
27th Aug 2021 (3 years ago)
P Turner
The Agency provided a good quality set of details with excellent photos. The Agents were courteous and efficient, generating clients interested in the property. I would definitely use them again!... Read more
25th Jun 2021 (3 years ago)
S Marshall
Slight gripe to start with… we went to view a property and waited 20 minutes for the agent to arrive - when we called them we were told she had come and gone already and we weren’t there. Turns out, we were the other side of the building and we hadn’t noticed each other. Luckily we were able to reschedule our viewing later in the day and we put it down to ‘one of those things’ although it would’ve been nice to have been called or email from the agent who was waiting for us to find out where we were….
HOWEVER, having said that, we’ve experienced excellent customer service from Imogen in the office. We told her from the start that we needed to be in within two weeks and we truly believe she was able to get all the ducks in a line quickly and expertly navigated us through the lettings process. She was clear from the beginning and able to tell us exactly what we needed, at what stage and was flexible to our needs considering we were moving considerable distance.
When we picked up the keys, it was an efficient process, I was in and out in minutes. Helpfully, Imogen explained that the landlord would now takeover and that he had a second set of keys for us, and explained that he was on holiday. It was fantastic and refreshing having someone able to set our expectations, with clear and honest information. It’s made the whole process so much easier for us and eased a lot of stress.
I just want to say thank you to Imogen and her team for pulling out the stops and supporting us on our tight and demanding turn around. We couldn’t have done it without the support of the Cooke & Co team who were simply fantastic.
Thank you so much. We’d be more than happy to work with you again in the future!... Read more
18th Jun 2021 (3 years ago)
S huntley
Completely done with this company !! Every time we call about renting a property from them they turn around and say "NO PETS" yet on there adds they do NOT state this... why waste peoples time and your own time ??
Why not just put PETS ALOUD / NO PETS SORRY on the Dame adds !! I don't believe for one second that all of your renting portfolio is full of NO PET homes !! I think its you time wasting Armatures that are making that rule ????
?? STAY AWAY PEOPLE FIND A DIFFERENT LETTING AGENT ??... Read more
28th May 2021 (3 years ago)
W Bookies
Excellent service. Knowledgeable team and professional... Read more
2nd May 2021 (3 years ago)
B Gibbons
We had our house to let with Cooke and Co for the last 6 years. They were very professional and communicated well with us, especially as we live overseas. They sorted out all the business issues with us quickly and successfully including licences, inspections, repairs and end of year tax statements. We had four sets of tenants and Gail and her team managed to let out our house almost immediately so there was only a lack of rent for a couple of months. Our last tenants loved our house so much so that, when we decided to sell to buy a house where we live, they made a successful offer. The Cooke and Co sales team led by Fiona did an excellent job in chasing the solicitors to a satisfactory conclusion. We thoroughly recommend them.... Read more
18th Mar 2021 (3 years ago)
G Hudson
Amazed at the difference going with this estate agency has made. So helpful, efficient knowledgeable and friendly. Fiona's hard work made the process so much more enjoyable and stress free. Responses were quick and informative and nothing was too much trouble.
Couldn't recommend them more - especially Fiona Jacobs who was fantastic.... Read more
18th Feb 2021 (3 years ago)
D Harris
Rang cooke and co about a property in Walliscote Road with a view to rent. No phone call back. No nothing. No time for them.... Read more
12th Feb 2021 (3 years ago)
J Hamilton
The staff are friendly at Cooke & Co, But check the conditions of your tenancy such as frequency of landlord visits etc.... Read more
3rd Dec 2020 (3 years ago)
Kev
Trying to move home during a lockdown is hard enough but thankfully Cooke and Co have been absolutely fantastic.
Their communication and flexibility has been fantastic and we have been kept in the loop at all times. Email response times are exceptional and very helpful.
The process was extremely smooth and prompt so fantastic service and would strongly recommend to anyone. Special thanks to Charlotte!... Read more
26th Nov 2020 (3 years ago)
N Evans
I am a 75 year old retired lady looking for a rented property and when speaking to a woman at Cooke & Co was told there were no rented properties that would except housing benefit. I can accept that there are some tenants that don't pay their rent and don't look after the property but I am not one of them. I would pass all credit checks have been with the same bank for the last forty years and never owed anyone any money so it would have been common courtesy to have met me and gone through my history not just dismissed me in the way she did. Each person should be treated with respect but unfortunately all the letting agents in Weston-super-Mare are the same and just one final point up until I retired I worked all my life my first job started when I was thirteen from Mrs Nina Evans... Read more
16th Jul 2020 (4 years ago)
R SMART
It has been declared unlawful and discrimination to ban people from renting a property if they are in receipt of housing benefit and yet just the other day when I called about a property in Weston-super-Mare I was told strictly No housing benefit, also that there were no properties available to me because of this! I have been with the same landlord for over 7 years and have and am current with my rent, also I keep the flat spotless and I could get references to prove as much, I only need to move because my son has left home and so need a smaller place however this was of no interest to the women I spoke to, I was flatly refused! Is this not then discrimination?... Read more
16th Jul 2020 (4 years ago)
M Kift
Warm, friendly & approachable
Knowledgeable & informative. Very pleased & found Fiona gave us confidence.... Read more
16th Feb 2020 (4 years ago)
B O
Peaceful,lovely and tranquil..... great beach for kids, rock pooling and fossil hunting....... Read more
26th Jan 2020 (4 years ago)
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