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- Heywoods - Newcastle-under-Lyme
Heywoods - Newcastle-under-Lyme
The Estate Offices Blackfriars Road, ST5 2EB
Heywoods Newcastle-under-Lyme mainly list properties in ST5, ST4 and ST6. Over the last 6 months, they've listed 165 properties, with 70 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Heywoods - Newcastle-under-Lyme Reviews (239)
Have you used this agent?
81%
4%
1%
0%
14%
R Okebaram
Heywoods staff are very courteous are always ready to help.
Special mention has to be made of Louis who was ever ready to attend to my queries and concerns and his responses were quite lucid and helpful.
His professionalism is topnotch.
10th May 2024 (9 days ago)
B D’Anastasi
I’ve had the pleasure of dealing with and getting to know a few of the team at Heywoods over the past year. They are professional, honest, approachable, genuine and truly helpful and passionate.
Want to deal with them on every transaction! ??
10th May 2024 (9 days ago)
Amanda
I contacted Heywood's last week to request a viewing on a property in Clayton. I also requested a viewing on the adjoining property which is also for sale through them.
I was advised by return email that no further viewings were being booked in due to high interest.
I contacted the sales office again this afternoon for an update on the weekend viewings and to further request if it was possible to now view this property.
I was advised that one viewing was cancelled, one was a no-show, one decided to stay in their current property and that you needed to follow up on the final viewing for feedback. I asked to arrange a viewing and was told no due to the viewings already booked in.
I expressed my disappointment at you turning away potential buyers and actually said from a seller's point of view, I would be annoyed if I was paying for a service which wasn't being fully utilized due to the estate agent deeming a high threshold is 10 viewings.
So basically you are telling me that of the current 10 people booked in to view this property, 20% were no show/cancelled and a further 20% were not interested, the other 6 have yet to view the property.
I am disheartened at your approach to selling properties, especially as you market yourself as a leading local estate agent.
I wouldn't recommend as a buyer, nor would I ever consider using to sell a property.
7th May 2024 (12 days ago)
Nazrin
Greatly appreciate the help and support throughout the process and thank you very much for providing all the information required accurately. Louis has helped us a-lot throughout this journey of moving into a new place. Thank you Louis and Heywoods ????
7th May 2024 (12 days ago)
J Berrisford
Brilliant service, very pleased Heywood's got tenants for my property very quickly, Louis and Lottie have been exceptional, keeping me posted with news on how things are going throughout the process. Many thanks
30th Apr 2024 (19 days ago)
S Findler
Service was great, questions were anwsered promptly and we were kept informed across the whole process by Becky.
29th Apr 2024 (20 days ago)
Void
Can't praise Julia enough. From our very first conversation she was professional, calm and took away all the stress. Julia has led me through the process always sympathetically and with a much needed sense of humour.
27th Apr 2024 (22 days ago)
D Barker
Great customer service from Kerry at Heywoods. V. friendly and helpful.
25th Apr 2024 (24 days ago)
F Howells
A big shout out to Louis, Andy and Charlotte for such speedy, top knotch service when it comes to getting new tenants in quickly and successfully. 10/10 - professional, friendly and efficient.
25th Apr 2024 (24 days ago)
J Kuburic
It has been a pleasure to work with Charlotte Tomkinson from Heywoods. She made the tenancy application and process run smoothly through great communication. Excellent work!
22nd Apr 2024 (27 days ago)
S Saife
I couldn't be more impressed with the service I received. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to ensuring a smooth and stress-free experience.
Throughout the entire process, Heywoods staff (Particularly Louis Hiney) were always available to answer any questions I had and provide guidance and support.
On finalising the rental agreement, they went above and beyond to ensure that everything was handled efficiently and accurately. They were trying to make sure that all necessary paperwork was completed promptly.
Finally, Thanks to their efforts, I was able to find the perfect rental property quickly and with minimal hassle.
Accordingly, I recommend Heywoods agency to anyone in search of a reliable and professional letting agent. Their exceptional service make them an excellent choice.
Kind regards,
Dr S Seif
22nd Apr 2024 (27 days ago)
P Butler
Great service & communication with Hannah. Had a few issues with the bathroom. I work nights so hard to communicate in real time so had to do it all through emails, she was amazing and sorted the people to fix it within a few days.
18th Apr 2024 (4 weeks ago)
K Tomlinson
Just about to start a tenancy with a Heywoods property - Charlotte Tomkinson has been superb???? Answered every single question I've asked promptly, very amiable & approachable .... she's held my hand through the whole process whilst achieving the correct balance of being available but not pestering. She is a credit to Heywoods!
16th Apr 2024 (5 weeks ago)
É Clothing
Had a great experience working with Heywoods from start to finish. Their team was professional, responsive, and went above and beyond to help get the best property. Highly recommend their services. Thanks to Louis, Charlotte and the team!
16th Apr 2024 (5 weeks ago)
K Chan
Hannah Tunnicliffe is an exemplary staff of Heywoods. She responded swiftly and achieved all the objectives I requested. She is so nice with to work and I am sure she will be an invaluable asset to every company which strives for excellence.
11th Apr 2024 (5 weeks ago)
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