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Homes2Let - Hanley

3.7

287 reviews

Opens tomorrow at 9:30am

48 Regent Road, Hanley, Stoke-on-Trent, ST1 3BU

Homes2Let - Hanley hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Homes2Let - Hanley does have 287 reviews, with an average score of 3.7/5 If you're looking to sell in Stoke-on-trent, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Belvoir Sales - Stoke-On-Trent and Reeds Rains - Hanley. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:30am - 5:30pm
Tuesday 9:30am - 6:30pm
Wednesday 9:30am - 5:30pm
Thursday 9:30am - 6:30pm
Friday 9:30am - 5:30pm
Saturday 10:30am - 4:30pm
Sunday Closed

View all details

Homes2Let - Hanley Reviews (287)

Have you used this agent?

LowestLimbo

Would not release the keys to us without leaving a review on Google as part of "process" would not clarify that they were with holding the keys from us but wouldn't let us sign without leaving a review. Could do with clearer communication, the appointment is to fill out paperwork and maybe a viewing. Getting a place depends entirely on what is available that day and can be highly dependant on whether you have a guarantor. In our case the paper work was almost entirely done in one day the place was cleaned the following day and we signed for the keys on the third. There was pressure to place more (4 more weeks) than the advertised 5 weeks rent up front as our guarantor did not have an income exceeding or equal to 37k. The staff themselves about very pushy leaving reviews. Would be good for the clients to have a checklist of what's needed or what's happening.... Read more

17th Oct 2024 (19 days ago)

Anonymous Tenant

The process could do with clearer communication, the appointment is to fill out paperwork and maybe a viewing. Getting a place depends entirely on what is available that day and can be highly dependant on whether you have a guarantor. In our case the paper work was almost entirely done in one day the place was cleaned the following day and we signed for the keys on the third. There was pressure to place more (4 more weeks) than the advertised 5 weeks rent up front as our guarantor did not have an income exceeding or equal to 37k. The staff themselves about very pushy leaving reviews.... Read more

17th Oct 2024 (19 days ago)

kabzaify

I arrived in morning, got a viewing and my flat same day. They went out of their way for me. So far so good... Read more

24th Sep 2024 (6 weeks ago)

Anonymous Tenant

My experience with Hom2let has been nothing short of amazing. Their customer service is excellent, always prompt and responsive to any queries or concerns I had. The team is professional, attentive, and goes the extra mile to ensure a smooth process. I’m extremely satisfied with their service and would highly recommend Hom2let to anyone looking for a reliable and efficient property service!... Read more

17th Sep 2024 (7 weeks ago)

O Awosemo

I had an absolutely amazing experience with Hom2let. Their customer service is top-notch, with prompt responses to all of my queries. The team was incredibly professional, helpful, and made the entire process smooth and hassle-free. I appreciate how they went above and beyond to ensure everything was handled efficiently. I highly recommend Hom2let to anyone looking for reliable and exceptional service! And the fact that, you do not have to pay deposit made my experience great.... Read more

17th Sep 2024 (7 weeks ago)

Anonymous Tenant

Very helpful with finding a home :)... Read more

29th Aug 2024 (10 weeks ago)

P Coverly

Very helpful with helping to find a home :)... Read more

29th Aug 2024 (10 weeks ago)

I Culture

Don't pay them deposits or similar things like in advances ,you will lose it .they asked their clients to make a positive review while they are there before they hand over they keys.... Read more

22nd Aug 2024 (11 weeks ago)

A Matter

Don't pay them deposit or upfront they are doggy agency,they even don't recognise they live in a English country to follow the law of the country which they live in.... Read more

22nd Aug 2024 (11 weeks ago)

R Deal

They told me via call i can check in with £350 to a room but when I come they forced me to pay them £1878 for three month and two weeks.they even did not pay my landlord until he argued with them then they pay him two month and the agency took the rest of my money. Don't pay upfront or deposit to this agency,you are going to lose it and they will not pay you back your hard working money until they get forced by police or other organisations,easily they took my money and they did try to encourage the landlord to evict me because that was the easiest way to not return my money.they will pay the price... Read more

22nd Aug 2024 (11 weeks ago)

N Team

Good company... Read more

13th Aug 2024 (12 weeks ago)

F Oliveira

Great staff, very busy , great at helping me a lot to get a rent as my personal circumstances changed.... Read more

7th Aug 2024 (13 weeks ago)

A McLane

I rang up this company to see if there was any properties available to let for a friend. Instantly after saying hello the male on the other end said “let me put you on hold a sec”. I have been put on hold currently for 20 minutes. I went in for an interview yesterday and whilst I was sat there I saw the receptionist answer calls and put them on hold because other calls were coming through? it is very rude and very unprofessional. I’ll finish this review with how long it took for them to answer. Currently at 30 minutes and they put the phone down on me. Ringing back as i type. No answer. Trying again. Male answered and put me instantly on hold again I couldn’t even decline the motion. Ive just been told that i’ve been on hold because they were trying to get in touch with the homes department to find out about any available properties but they didn’t mention that when i rang and they instantly put me on hold? but they couldnt get in touch so they’re going to ring me back when they do? didn’t ask for my number only for my name. The whole ordeal has been an absolute joke I don’t understand what on earth is going on surely they’d know what properties are available considering they are the private letting agency but what do i know. Joke of a company.... Read more

31st Jul 2024 (14 weeks ago)

Anonymous Tenant

Good experience... Read more

31st Jul 2024 (14 weeks ago)

E Kubiak-Goswami

Very good experience. Only agency that showed us property and agreed to proceed same day. Saved a lot of time without hassle. Highly recommend... Read more

30th Jul 2024 (14 weeks ago)

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