Hudson Moody Wass - Leeds hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Hudson Moody Wass - Leeds does have 29 reviews, with an average score of 2.1/5 If you're looking to sell in Leeds, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Aspen Woolf and The Home Movement - Leeds. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:30am - 2:00pm
SundayClosed
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Hudson Moody Wass - Leeds Reviews (29)
Have you used this agent?
24%
0%
3%
3%
69%
B Gledhill
AVOID AVOID AVOID!!
The worst estate agents we’ve ever dealt with. Rude, incompetent members of staff and a very defensive manager.
From the start we had problems with this company. Moving into an untidy flat and was told to wait 2 days for a cleaner, not a good start. Took them a long time to get our letterbox key so was living there the first months without access to our post, which moving into a new property is quite important for bills etc..
Every time we contacted them we were met with very rude members of staff who seemed like they couldn’t be bothered and hated their jobs.
We’ve now moved out of the property and have had a total of £309 taken off our deposit for the “small amounts of dust”. We spent two full days attempting to clean the flat before moving out, yes we’re not professional cleaners but we certainly left the property in a cleaner state than when we moved in.
After querying the amount deducted the manager was very defensive, rude and was no help at all.
Avoid at all costs.... Read more
6th Nov 2019 (4 years ago)
M wheatley
The only bad experience I've ever had with an estate agent. Rang 5 minutes before scheduled viewing saying they didn't have the keys, which I'd travelled over an hour for. Rang to rearrange and was told different property details to those advertised.
Complete time wasters.... Read more
23rd Oct 2019 (4 years ago)
J Glavin
Avoid at all costs. The most stressful experience we have ever had! We rented a property that was untidy when we looked around, but we assumed would be cleaned and decorated before we moved in, as with previous lets we had.
The apartment was an absolute hovel when we got the keys - flithy, damp, mouse droppings, dirty un-hoovered carpets, none of the lights worked, rotted bath panel, mould all over the walls. Dirty dusty greasy blinds & windows. Just a disgusting state. Called the office to be told they were closing as it was a Saturday, and would request work to be done on Monday, but that they had had cleaners in and they couldnt get anyone out that day - utter lie (see pics). We had to spend 3 days cleaning before we could move our things in and then took moths to get anything fixed.
Ended the tenancy after just 4 months due to damp and mould issues which they refused to fix and were causing health problems.
Patronising, rude staff, and just generally an awful, stressful, bad experience and a total waste of money.... Read more
17th Oct 2019 (4 years ago)
J Stonehouse
Unfortunately the experience renting a property with Hudson Moody Wass in Leeds mirrors that of many other individuals who have left reviews on Google. Initially the staff were very friendly and the property looked great upon viewing. However, upon moving in it was clear the furniture was of extremely poor quality and they even tried to charge us for a replacement fridge door and drawers when we moved out despite both being broken upon move in! The £75 admin fee for a £50 clean is a joke and the customer service is so rude that in the end we felt bullied into paying for the cleaning fee despite the flat being much cleaner than the state in which it was provided to us. As echoed in the other reviews, they will find any way they can to deduct money from your deposit and are rude until you give in. This is not how customers should be treated, especially as we would have considered renting with them again before this point. I have rented with JLL in Leeds who have more professional staff and do not try and con you out of your own money!
Leeds who... Read more
15th Oct 2019 (4 years ago)
D Zoura
The best agency in Leeds.
Taking care of any issues promptly and really friendly stuff as well.... Read more
2nd Sep 2019 (5 years ago)
G uk
Unfortunately this was one of my worst experience. When I tried to book a table they said this offer was not available. But then when we were at the resturant they agreed it was available but only on starter n main and said we had to buy drinks to redeem the offer. To make things worse the restaurant was covered in flies. Two flies fell in my friends drink. The starter was good but neither of us was impressed with the main. My friend didn't finish hers. Finally it took us ages to get our bill despite repeatedly requesting it especially when they had only one other customer. We missed our movie in the end waiting for the bill. Very disappointing. Won't go there again or recommend it. Only thing I would say is that the staff were friendly.... Read more
14th Aug 2019 (5 years ago)
G Limperman
Honestly, id rather work in the job centre then work here.
I hope they use the money they kept from everyone to train customer service... Read more
8th Jul 2019 (5 years ago)
H Smith
Ha!
Moody alright just like the people who answer the phone.
Christ what ever you do dont bother with these, my toaster could do better.... Read more
8th Jul 2019 (5 years ago)
H Smith
Ha!
Moody alright just like the people who answer the phone.
Christ what ever you do dont bother with these, my toaster could do better.... Read more
8th Jul 2019 (5 years ago)
N C
Avoid if at all possible. I would give zero stars if I could. Horrible company to deal with. Con artists. They will let you a property in horrendous condition and they will try to charge you for it at the end of your tenancy. Just look at the other reviews. Says it all.... Read more
4th Jul 2019 (5 years ago)
A Hussain
Terrible experience as they said they had secured me a flat knowing that I was moving across the country for a job. Turns out they never communicated well enough with the landlord as the flat was already rented to another tenant.... Read more
26th May 2019 (5 years ago)
J Law
For an example of argumentative and intimidating approach not open to feedback please see response below - no lessons learned, 99% sure controvening data protection act.
I personally had a terrible experience. Hands-off approach with a clear tendency to delay any repairs or provide any help that would involve them doing some work. Rude and condescending staff. No complaints procedure or information on how to complain. I finally got help after 3 months of tedious emails with no progress. I finally got help from managers after having to write a 3000 word essay highlighting their incompetencies. I was then argued with and again assumed to be a nuisance rather than simply working as a team who want the best for landlord/tenant/flat/letting agency, eventually came round after a 2 hour meeting where they actually listened to what I had to say by the end.... Read more
21st Jan 2019 (5 years ago)
N Howes
***FURTHER UPDATE***
So I spoke to the director, and although I was still not satisfied, he agreed to knock off the admin charge for the cleaning.. I am currently now opening a dispute as they didn’t actually do that, it was actually just to get me to agree to the costing. Got it all on email. They are just looking for any excuse to scam their tenants and get extra money.
Absolutely disgusting how they have managed for so long doing what they do. We have just exited a property, leaving it in a FAR better state than what we moved in and they have the audacity to charge us for a ‘sparkle clean’ - we got a cleaner in to make sure we weren’t charged. They have not provided proof yet, we have photos of the property on exit.
When moving into the property, there was mould EVERYWHERE, the bathroom was thick with mould around the bath and in the groutwork. When we left, all of that was gone. The sofa which was in the house, was broken however, we was unaware until we had moved in. We had to wait for a month with a broken sofa to be told we would have to wait 3 months for a new one. We had no choice but to GIVE our year old sofas that were in storage, to the land lord in order for us to use the living space.
DO NOT go with this agency, I’ve had NOTHING but trouble with them, everyone who I know will be told not to go with them because they make a mockery out of people, but you don’t find out until you sign your contract, how useless and RUDE they are.... Read more
26th Oct 2018 (5 years ago)
N Howes
***FURTHER UPDATE***
So I spoke to the director, and although I was still not satisfied, he agreed to knock off the admin charge for the cleaning.. I am currently now opening a dispute as they didn’t actually do that, it was actually just to get me to agree to the costing. Got it all on email. They are just looking for any excuse to scam their tenants and get extra money.
Absolutely disgusting how they have managed for so long doing what they do. We have just exited a property, leaving it in a FAR better state than what we moved in and they have the audacity to charge us for a ‘sparkle clean’ - we got a cleaner in to make sure we weren’t charged. They have not provided proof yet, we have photos of the property on exit.
When moving into the property, there was mould EVERYWHERE, the bathroom was thick with mould around the bath and in the groutwork. When we left, all of that was gone. The sofa which was in the house, was broken however, we was unaware until we had moved in. We had to wait for a month with a broken sofa to be told we would have to wait 3 months for a new one. We had no choice but to GIVE our year old sofas that were in storage, to the land lord in order for us to use the living space.
DO NOT go with this agency, I’ve had NOTHING but trouble with them, everyone who I know will be told not to go with them because they make a mockery out of people, but you don’t find out until you sign your contract, how useless and RUDE they are.... Read more
26th Oct 2018 (5 years ago)
A Llewellyn
We have rented several properties in both Leeds and Manchester. Dealing with agents has been a nightmare and something we have come to dread doing.
Renting with Hudson Moody Wass was a refreshing change. Any repairs or problems we had with the property were dealt with swiftly. Staff were lovely and friendly. We’ve only had one problem, which was a misunderstanding about a viewing. However as soon as we brought the issue to their attention it was handled very professionally. Both my partner and I would recommend them to anyone who is looking to rent in Leeds.... Read more
2nd Jun 2018 (6 years ago)
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