IQ GLASS SOLUTIONS LIMITED - Buckinghamshire hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. IQ GLASS SOLUTIONS LIMITED - Buckinghamshire does have 58 reviews, with an average score of 3.6/5 If you're looking to sell in Amersham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as JNP - Amersham and JNP - Amersham. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday8:30am - 5:30pm
Tuesday8:30am - 5:30pm
Wednesday8:30am - 5:30pm
Thursday8:30am - 5:30pm
Friday8:30am - 5:30pm
Saturday9:00am - 3:00pm
SundayClosed
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IQ GLASS SOLUTIONS LIMITED - Buckinghamshire Reviews (58)
Have you used this agent?
55%
9%
3%
2%
31%
D Arnold
So much more than i was expecting when we dropped by to look at some bi-fold doors. Excellent service from Anna showing us the full product range and i look forward to working with the team further... Read more
14th Nov 2021 (2 years ago)
Anonymous Tenant
WARNING!!! Do not use this company. !!! They are Toxic. High prices does not guarantee quality. Steer clear. Reach out if anyone wants the facts.
I started my project in 2017, it was a £2m glass box rooftop extension in Shoreditch, London. IQ designed the glazing, windows and skylight project. Est costs £350K+ They screwed everything up. The project times went over by 8 months. We had road closures, for a full crane lift and IQ delivered only half the order. They categorically told us the complete order was being delivered. This alone cost me an extra £15k in costs.
Project management and communication was terrible.
Once materials were on site, the problems got worse. They fitted 6m sliding doors in 4 sections. When they eventually arrived, they couldn't fit the frame (which had been over-measured by 10-15mm), so cut away the waterproof subfloor back to the wood/steel frame. They then patched it up without letting my general contractor know. So only 6months later did we find water damage leaking downstairs flat. It cost est. £25k to repair this issue, excluding time lost on other knock on affects. They argued blame with the roofing company, only the roofing company were honest, trying to solve. The IQ project manager was dismissive, pushing back and being obtuse. Only when I committed to ripping up the whole floor across the back of this 8m of the installation, we found patch up mastic under the frame. We explored further and pulled a 300mm x 80mm piece of mastic, trying to seal into a hole that touched the raw wood of the frame and underside of frame. You could see logo indentations of the frame manufactures in the mastic. They cut a hole in engineered subfloor membrane, to bodge fit a £100k install. This issue cost me thousands in physical costs and even more in time lost. IQ didn't help in anyway.
That isn't the end of it.
Q also installed a 4m x 2.5m skylight, sitting over our hall and staircase that opened out onto our rooftop. They were the main contractor and I dealt 100% with them and we had no idea any work was subcontracted. The subcontractor was Natralight, from West Bromwich. From day one the roof-light only worked intermittently. I never had a sustained period of operation without issue. It's been 2.5 years since install and the mechanism constantly breaks. The roof randomly closes when they're is no rain. It opens itself. And most recently has just stopped working. I have tried over 2.5 years to get IQ to take responsibility for their work and they have suddenly introduced and pushed blame to Natralight to fix. Now I have a situation where both companies blame each other and I am left with no solution.
I full suspect IQ to reply and only talking about Natralight. They will ignore all other issues and like all responses in these complaints, brush over the actual complaint to play the PR game. Hey, they'll probably spell the name wrong to throw you off which company it is?
Look somewhere else please.... Read more
2nd Nov 2021 (2 years ago)
J Hanson-Abbott
Anne Marie gave us an excellent tour of the products on sale and was highly professional.... Read more
1st Nov 2021 (2 years ago)
Y Ren
Very late with delivering my project, terrible service and workmanship. Spent over £30k with them, feel very dissatisfied. Nearly 3 weeks late now and they still haven’t finished installation despite promising several dates earlier. When they did turn up to part install, they damaged my property (tiles and bricks) by being careless with the installation and have refused to compensate me. When I rang them, the director was rude and passed me to someone else. Terrible experience.... Read more
28th Sep 2021 (2 years ago)
P myers
Lovely slick showroom and pre sales service, however as soon as they have got your money it goes wrong. We have spent £200k with them and they ignore emails constantly asking to finish the work. I cancelled another £16k order with them in hope that would get them to care...but they don't.
Awful experience for an average product.... Read more
3rd Sep 2021 (3 years ago)
S Rosenthal
A huge thank you to Razvan (Voinescu) and his son Robert for helping us out. They were both extremely helpful and professional and the problem was resolved within 30 minutes. We would recommend these guys to anyone.
Hollow Way Lane, Amersham... Read more
1st Sep 2021 (3 years ago)
S Artar
IQ has designed and installed our large bifold conservatory doors with really minimal frames. They have been very professional, responsive and reliable throughout the process. While our build was challegened at times due to complications, at our end, IQ has dealt with us with a lot of understanding and professionalism. Product is top quality with perfect folding mechanism and looks amazing. Would definitely recommend IQ Glass if you are in the market. Well done to the team involved at IQ from design and build to installation.... Read more
20th Jul 2021 (3 years ago)
P Cullimore
Really lovely install teams at IQ Glass, great back office staff and a company that stands behind their warranties. Highly recommended.... Read more
18th Jun 2021 (3 years ago)
M Anand
I visited the showroom today and was hugely impressed by the showroom and Ana Maria who showed me around. If you are looking for a premium glazing supplier, I highly recommend this company.
The Amersham showroom is in a design centre that also offers a number of other home suppliers so a great place to get everything under one roof... Read more
18th May 2021 (3 years ago)
N C
Dangerous and aggressive driving by one of their vans. I didnt catch the registration. I see other reviews have reported similar. Either it's the same people or a wider culture in the company. Either way, needs tackling properly - not just a polite message saying they will look into it. This is serious.... Read more
18th May 2021 (3 years ago)
S Patel
IQ Glass are know for their high quality product, however what surprised me was that they are priced competitevly too. The service was just simply outstanding and Jack who was our Contract Manager was amazing and cannot speak of him highly enough. He really worked with us on lead-times to ensure that the project did not fall behind. I would recommend them very highly.... Read more
16th May 2021 (3 years ago)
R Gamester
Ana Maria was an absolute delight. She knew I was looking for sliding doors and discussed them in great detail. She then went into Bi-fold doors, interesting but she did agree that they would not be suitable for my needs.
As this was my first visit, she then took me on a tour of Sky House. This is an exhibition space for several glass companies and a modern interior design showroom.
Ana (who works for IQ Glass) was quite happy to show me displays from other companies, and we finished on a roof top overlooking the Metropolitan line railway rack and chatted for a while before I left.
Sky house is being extended, so it will be interesting to go back there some time.... Read more
22nd Apr 2021 (3 years ago)
R cowley
tried to get a quote off these guys and they spoke to me once, saying yes were interested, then have blanked me on several emails and calls. I guess there big time guys, if you projects a small one like mine of only10K id steer away to someone who responds, someone smaller and more personal... Read more
25th Mar 2021 (3 years ago)
R Mao-Hodgson
Our architect recommended IQ glass to our project. It took us a long time to get it all installed. It delayed 4 weeks from the original scheduled installation date. It was really hard for us not been able to move back. However, the quality of the glazing are amazing. The communication with our project manager Ernestas from IQ glazing was always pleasant and he was very helpful. Overall , We are happy with the quality of the glazing.... Read more
2nd Mar 2021 (3 years ago)
E Amisi
Just nearly got run off the road by someone driving an IQ Glass transit van.
Driving south on the M1, I was overtaking another vehicle that was in the inner lane.
Their vehicle reg “LK16 XE0” undertook my car with inches to spare whilst speeding in excess of 70mph.
I had to slam on my brakes in order to not slam into the back of them.
Exceptionally dangerous and irresponsible driving.
Can’t recommend a company that nearly killed me on my way to work.... Read more
23rd Feb 2021 (3 years ago)
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