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Jaspar Estates

2.2

21 reviews

2nd Floor, Stanmore House 15-19 Church Road, HA7 4AR

Jaspar Estates are an estate agent in Stanmore. They mainly list properties in HA7. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday Closed
Sunday Closed

View all details

Jaspar Estates Reviews (21)

Have you used this agent?

M Simmons

I have recently moved out of Fitzroy house due to the lack of responsibility and care that they have taken while refurbishment works have taken place. Majority of the flats flooded due to the builders not covering the work site correctly during heavy rain. Myself and many of the residents at Fitzroy House were unable to get hold of Jaspar that night and when we finally did, they stopped answering their phones and we had to deal with the situation ourselves and get the fire brigade out – which Jaspar has no knowledge about. We were made to move out the following morning, with no financial or manual help from Jaspar Management. We were finally placed in temporary accommodation, though Jaspar’s timeframe of moving back in was ridiculous. We were originally told we would be back into our flat the following week, 6 weeks later and we were greeted by a very messy flat which looked worse than before the flood. During the works taking place, a large amount of our furniture was damage by the so called ‘builders’ – which Jaspar are refusing to compensate us for. We also found empty alcohol bottles left in our flat from the builders after their work hours – not a very good sign at all. Building work has been poor and cheap – reusing old wet material as they are trying to cut corners, damaging residents’ property and refusing to refund, hostile attitude towards residents who have gone through tremendous amount of stress. Here are a few reasons of why I highly suggest no one buys/rents/has any links to Jaspar Group.... Read more

28th May 2024 (5 days ago)

T essentials

Currently living at Fitzroy House in Watford and the tenants/leaseholders here are extremely concerned about the safety of this building! The building is currently going through ‘refurbishment’ but the work being carried out is done to terrible standard as they have cut so many corners to save on cost! Do not rent or buy here! Jaspar Group are terrible and have no care in the world about the people who live here! Constant leaks which will continue due to the shabby refurb, serious mould issues, if something breaks it’ll stay broken as Jaspar won’t sort it for at least 1.5 years(no exaggeration), disgusting customer service! Everyone on the first floor(including myself) had to be evacuated from the premises a few weeks ago due to major leaks/flooding! It’s been a depressing experience to say the least!... Read more

10th Apr 2024 (8 weeks ago)

J Facts

Currently live at Fitzroy house and it’s an absolute nightmare. The construction work they’re doing to the building has and will only make matters worse as they have employed labourers to pulling skilled professional work. Constant leaks, terrible management, serious mould issues, lack of care, safety issues, it’s an absolute nightmare of building!... Read more

8th Apr 2024 (8 weeks ago)

W Glory

Don’t buy or rent at Fitzroy house in Watford. The building is falling apart, there’s serious mould issues, terrible management company, constant leaks, just an absolute nightmare to live in this building. All 1st floor flats had to move out as ceilings were caving in due to serious leaks from the roof and balconies. They are currently refurbishing the building whilst cutting so many corners that all the leaks and issues will start again in 12 months time!! No care in the world for the building or the tenants that live here!! If you want to lose your money, they buy a property here. If you want to lose your sanity, then also rent here!... Read more

8th Apr 2024 (8 weeks ago)

P M

Exercise caution when considering purchasing property from Jaspar developers. Their construction standards are notably low, often employing unprofessional technicians and utilizing inexpensive materials. Shortly after purchasing the property, we encountered various issues such as loose floor tiles, squeaky floors, and a boiler installed incorrectly, with the inlet and outlet reversed. Additionally, there were instances of water and gas leaks, along with numerous roof problems, all within a couple of years. Their customer care is characterized by a lack of empathy and rudeness. They employ deliberate delay tactics and show complete negligence towards addressing snagging issues. Despite repeated requests from residents to address these issues, Jaspar developers have ignored them, deliberately delaying resolution until after the warranty period expired. They have even washed their hands of responsibility, suggesting that residents fix the issues themselves. A reputable company would take responsibility for addressing fundamental issues with flooring, plumbing, and overall building quality. These issues were initially concealed due to the new construction, only becoming apparent after professional inspections. Jaspar developers consistently shift blame onto others, whether it be technicians or leaseholders, rather than taking accountability for the problems.... Read more

1st Mar 2024 (13 weeks ago)

umair2586

I'm disappointed with the Jaspar Group's performance as property developers. The snagging work on my residence remains incomplete, and their choice of a management company for the building has proven to be a terrible decision. Their lack of attention to detail and poor management choices have left a sour experience for residents like me.... Read more

10th Aug 2023 (9 mo. ago)

Anonymous Home Buyer

I would give 0 stars if I could. If you are planning to buy a house AVOID Jaspar. If I could give my house back I would. Such an unprofessional and dishonest company. All 5 star reviews are written by Jaspar themselves. After 6 months your house will literally fall apart and Jaspar will refuse to fix it and claim the warranty has run out after 6 months on a new build? I could probably build a shack out of wood with my bare hands and it would be more sturdy than my building. If you request any information that they don't want to provide, they will threaten to call the police on you saying your harassing them and send rude emails calling you names. Flooring doesn't even meet building regulations, its cracked and poorly insulated. You will hear the person above you non stop unless you pay to soundproof your house yourself. They have also entered my property and instructed builders to enter my property on several occasions without my permission and claimed it was a 'mistake'. If you want a house that is built as cheap as possible, no regard for health and safety, doesn't meet building regulations, goes against planning permissions and is based solely on dishonesty - this company is for you :)... Read more

10th Jan 2023 (1 year ago)

B Neptune

Very poor customer service and rude management. They take weeks to reply to a simple email if they bother to reply at all. They have no idea what they’re doing. Our building is a mess and they just don’t care. They don’t bother to check if they have given you the correct information. Spoiler alert. It was WRONG on many occasions. WORSE MANAGEMENT COMPANY EVER. I WOULD STEER CLEAR FROM THEM. ALL YOU GET IS GRIEF AND AGRO!!... Read more

5th Jul 2022 (1 year ago)

D R

Moving into one of their properties in July 2020 was a great experience until we learnt that our gas meter (amongst many others) was located externally on a lower roof. To access it for meter readings, I have to enter an adjacent building and climb down a ladder. For H&S reasons this was no longer allowed after a few months and Jaspar need to be contacted to do this. 'Contacted' being a keyword because my energy company now hates me. I email Jaspar, I ring Jaspar - every month is the same procedure - it takes ages to get a gas meter reading to submit to my energy company. So not only do they hate me, they also give me an estimate that is way off what it typically should be. Cheers guys.... Read more

24th Jan 2022 (2 years ago)

C Collins

If you want a company that does everything as cheap as possible, with next to little care for H&S regulations and even less for their residents then this is the company for you! After being told "you're lucky your flat hasn't burnt down yet" by electricians when we had issues with the electrics in the kitchen (melting plugs, all appliances on 1 circuit) the property manager told us to "call 999 if you have an emergency" and this was "a minor issue" this wasn't a very convincing response to someone worried for not only their own life, but their 4 week old son too. Reminding him of his duty of care and the meaning of gross negligence swayed him to be a bit more proactive, rather than waiting for our home to burn down first. I won't bore anyone with the countless other issues (major and minor), just thought I'd share the one that summed it all up the most.... Read more

11th Oct 2021 (2 years ago)

I Litsov

Purchased a new build property from this developer/management company. Before final completion we gave a snag list with all the problems in the property and we were promised to be solved to the best of their ability. Their ability was only a fraction of the problems they left behind. After that We had a radiator leakage, electrical circuits not installed by regulations, sockets melting from overloading, power cuts, poorly made sound insulation cracked ceiling, shaking floor, loose floor boards, shower cabins leakage. Since they are no longer the management company of our building We don't have any expectations from them. Hope this will help with any future homeowners decision making.... Read more

11th Oct 2021 (2 years ago)

S Dicerto

I am editing this review after little over a year in a property managed by the Jaspar Group. I had initially given four stars as things had improved after a rocky start, but the months to follow were a unique blend of lack of a systematic approach, delays, patch solutions, little care for the safety of residents in the case of electrical hazards, half bothered responses given weeks after important questions were raised and, in some cases, no response at all. I will now never get to learn the answer to those questions as Jaspar no longer manage the building (we were never notified of this), but the best thing is the way we learnt about this: there was an issue with electricity in some of the flats, one of the leaseholders contacted the WhatsApp emergency group set up by the building manager, and the building manager said he no longer managed the building, then proceeded to leave the group without another word. Speechless. I am not giving one star purely because at least from a financial point of view their management seemed ok. We didn't go over budget with shared expenses and even got a small amount back in year 1. Not that that makes up for the rest, but credit were credit is due.... Read more

11th Oct 2021 (2 years ago)

S abdulhussein

We have had none stop problems with Jaspar since we moved in. From bathroom leaks, a stolen bike, intercoms that do not work etc. We moved in November 2019 and reported a leak in the bathrooms and till date (Sept 2021) this has not been resolved. We have had our grouting damaged and moulds growing due to the unresolved issue.It has been stressful to say the least.... Read more

1st Sep 2021 (2 years ago)

B Fox

Excellent Company to deal with! Very Professional and easy to work with! Been with them 8 years and had no problems what so ever!... Read more

24th Sep 2019 (4 years ago)

K Sierra

10/10 Very helpful people..apartment is beautiful..been there 3 years and very satisfied!... Read more

18th Sep 2019 (4 years ago)

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