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Home
Estate Agents in Fulham
Notting Hill Housing

Notting Hill Housing

1.5

103 reviews

1-3 Sussex Place, W6 9EA

Notting Hill Housing hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Notting Hill Housing does have 103 reviews, with an average score of 1.5/5 If you're looking to sell in Fulham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Willmotts and Lessel - Hammersmith - Sales. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Notting Hill Housing Reviews (103)

Have you used this agent?

Debbie

Not very good and do not like to carry out any repairs, even after loads texts and email to houseing officer never get replys back, still being charged services charges that my home does not use. 2 years and they still not sorted it out. And housing officer is not interest in it. If the score went to 0 that would be my score I give , they don't care about about tenants or specially the disabled tenants.... Read more

8th Aug 2024 (4 weeks ago)

F lateef-adeleye

NOTTING HILL GENESIS building and its reception is pure class. this is a HOUSING ASSOCIATION like no other.... Read more

6th Aug 2024 (5 weeks ago)

J Whike

Evidence that rain water is coming from the guttering gully pipes externally which the housing are not repaing externally. Access for surveyer not housing property manager to witness the situational determinant is to gain access either to basement flat or attic loft top floor flat E. To repair the internal damage and guttering pipes needs scaffolding bu acsess of the front door main entrance and basement flat not my 2 d floor flat I James Whike am residing on the 2nd flat. The man below making the false witness statements that it is my broken pipe leaking is a leaking crack pipe himself. The neighbour has continuously threatened my life by springing out his flat on the tight corner staircase to make false claims of water pipes and creaking floor boards and anything else affecting him of 176C below me of 176D has been trying to smash my door down for the past 12 years to be making false statements of creeking floor boards and broken pipes since being housed by PCHA in 2012. I have enclosed evidence that outflow pipe for guttering system and also rain water comming from roof top rain into my flat.... Read more

30th Jul 2024 (6 weeks ago)

S James

176C Gloucester Terrace trying to smash my door in screaming their is a broken water pipe outside my flat window. I tell him it is the guttering system for the roof rain to pour out that has The crackpot screams look there's water coming out the white pipe above your window.""" If you don't let the housing in to repair it, I will call the fire brigade. This man is not a clever water diviner and more fool the housing repairs and their incompetent housing property managers for listening to a paranoid man who knows nothing about building structures. Tell the man of Flat C that scaffolding needs to go up for work men to seal the roof. The roof plumbers need access through the attic loft of Flat E above me. I, too, have water coming in from the above roof. These are modern-day external outside concrete wall guttering pipes that are used to get blocked from leafs and debris. Cracked pipe is more like the mans been on some form of crack pipe. NHG, this man has been reporting creeking floor boards and broken pipes for the past 12 years. You need to ask him for photographic evidence of a cracked pipe. It's not in my flat. The leak is coming from the outside wall where the guttering pipes have overflowed through blocked leaf debris. It needs oil sealing with a rod. Scaffolding needs to go up to repair the guttering system. The outflow pipes I believe are modern day outpours for overflow of rain. Previously when roof flooded there was a gully for rain to drip down but leafs and debris gouged the pathway of water causing build up of rain water on the roof tops causing major leaking through all 2nd floor rooms. It was repaired over 4 times in the past 20 years. Acsess is through flat E the attic floor flat to witness or picture from neighbour who's making the false reports that it is coming from my flat the broken pipe. I too have a leaking roof as rain water seeps in through the outside walls where the rain has got into to pour in through my ceiling. My ceiling was repaired but rain water poured the plaster back in. I contain the rain water overflow with a pan until the scaffolding goes up and gutter pipe and external internal sealer proof repairs. I have put some pictures up of the guttering external leak to prove it is not any broken pipe of mine. Can you tell the man it is not my broken pipe not coming from my flat. Can you further tell the man of flat C Gloucester terrace to stop trying to break my door down daily when rain water goes into his flat C by the external guttering system. Also can you tell flat C to stop banging my door in violently with threatening behavior to have my door kicked in by the fire brigade on false accounts to your staff. Your staff need to ask the man for evidence of broken pipe. The man is not a water diviner. Also the man has not been assessing pipes in my flat as there are no cracked pipes. The only crack pipe I know is the man below in flat C making the bombardment of false reports in order to smash my door in to rob James Whike of his life.... Read more

30th Jul 2024 (6 weeks ago)

K Jukes

If i could give zero stars i would.disgusting housing.there has been human feces and urine in my block since monday due to the security door being broken since the beginning of june and no update of when it will be fixed.now we have drug addicts and rough sleepers coming into the block taking drugs,used condoms,underwear and rubbish.contacted them about the human waste and they will not send cleaners out as they only clean once a week and if we want cleaners out more then we have to pay extra even tho we already pay service charge for services we do not get.the block is unsafe and dirty and still they dont care its a health hazard.... Read more

17th Jul 2024 (8 weeks ago)

F C

The WORST experience in customer care. The team never responds. They will be the death of my elderly parents causing them undue stress. Have contacted Watch dog and ombudsman out of desperation and also a lawyer. My dad accidentally paid them money that was not due to them - he is 87 years old, and got confused. Since APRIL we are chasing them for the money and no one helps or replies. The only time they replied was to acknowledge the money was not theirs. SO PAY IT BACK PLEASE! Rachel Lorenz please help. Sidikat Shoneye please reply!!... Read more

11th Jul 2024 (8 weeks ago)

C Harry

Natalie Graham is completely understanding to those with mental health issues. Despite the crown prosecution investigating for murder and several different persons making a complaint for domestic violence and the court deciding against child staying due to mental health illness 10 years ago. Natalie Graham is there for tenants especially priority tenants as disabled including mental disabilities. Natalie Graham is not judmental. Ignore any negative reviews this is best housing association ever.... Read more

11th Jul 2024 (8 weeks ago)

L B

Avoid letting or buying from Notting Hill Genesis. Their Property Management team is completely incompetent and negligent. Our building had broken sewage pumps, a broken garage door, and a broken front door for months — leaving the entire building contaminated with human faeces and urine, completely unsecured for anyone off the street to enter. Puddles of stinking human sewage were left to fester in our car park, multiple residents had their cars broken into and bikes and property stolen, and rough sleepers entered the building on multiple occasions to sleep in the lobby and hallways. Our assigned property management officer did nothing to resolve any of these serious health and safety issues and only started responding once he was reported to the council’s private housing enforcement team. This is par for the course for this company: the Housing Ombudsman has repeatedly found severe maladministration for NHG after forcing residents to live in deplorable conditions. I’ve also heard that NHG is an awful place to work, with poor pay and overworked employees. Avoid, avoid, avoid doing any sort of business with this awful organisation if you can.... Read more

18th Jun 2024 (12 weeks ago)

E Brinkeviciute

My mum live in one of Nothing Hill house in 40 barking road east london. From last year Sep 2023. Till this day no action not take : 1 Property door lock broken. 2.Property window not open is broken. 3. Ventilation system NOT WORKING. 4.Water running out from shower in to corridor. 5.IN THE BILDING YOU CAN COME BECAUSE DOORS IS NOT LOCKED IS ALWAYS DRUGS PEOPLE SLEEPING ON THE STAIRS. All this issue was emailed to Emma H. no action take. All bilding have so many issues and no one not care. I think need to be publishing all this because people have to take responsibility ASAP.... Read more

16th Jun 2024 (12 weeks ago)

C Pascal

I wouldn't even give the one star. Terrible service and Terrible communication, Terrible housing officer and the poor, poor customer service. Repairs are also Terrible quality coming back fixing the same thing over and over, and that's when they bother to actually turn up.... Read more

12th Jun 2024 (13 weeks ago)

S brown

An engineer came to my address and locked the electricity meter cupboard,I don't have a key to the cupboard and this is not the firsttime. I called at 10am, and now is 16:18pm, call, and no one came. My family haven’t eaten anything since morning because I don't any money with all I had is been use for a week food shopping. The fridge is full but no electricity to warm the food and I don't have to order food from outside????. Nothing Hill Genesis is staving my family for the 3rd time between 2022 and 2024, what should I do? Please, somebody help ????... Read more

23rd May 2024 (15 weeks ago)

Amber

This housing association, deliberately leave disabled people living in unsafe living conditions! The housing officer never responds, you’re not allowed to speak directly to the manager, you can only make a complaint with the receptionist who never follow through! They knowing are putting my life at risk! Avoid this housing association at all costs! I have been with them since 17years old I’m now 37 they have caused so much stress knowing it makes me Evan more sick and just so we are clear I’m a amputee of both hands and feet (no fingers and only 2 toes) I’m crawling on my knees to get upstairs! To the only bathroom in my house. They won’t build an extension but won’t move me either ???????????... Read more

23rd May 2024 (15 weeks ago)

M

I have been a loyal tenant of NHG for over 15 years, and it pains me to say that the last 4 years have been a living nightmare. The level of negligence and disregard for my safety and well-being that I have experienced at the hands of NHG is beyond comprehension. For the past 4 years, I have been subjected to relentless sexual harassment and physical assault from a male tenant within the property. Despite my repeated pleas and cries for help, NHG has failed to take any meaningful action to address the situation. This has left me feeling vulnerable, scared, and completely abandoned by the very organization that is supposed to ensure my safety and security within my own home. Adding insult to injury, NHG has blatantly discriminated against me based on my disability. Despite knowing the precarious situation I am in due to my mobility and back issues, NHG has callously refused to move the perpetrator to a different location. This has left me feeling completely helpless and exposed to further harm. The distress and anguish I have endured do not end there. A tenant living above me has been allowed to install wooden flooring, causing constant noise disturbances that disrupt my peace and exacerbate my already fragile state of mind. Despite my complaints, NHG has turned a blind eye to my suffering, further highlighting their lack of regard for the well-being of their tenants. I have taken every possible step to address these issues, from seeking help from the authorities to reaching out to NHG directly. However, all my efforts have been met with indifference and apathy. It is abundantly clear to me that NHG is more concerned with cutting costs and saving money than ensuring the safety and comfort of their tenants. As a survivor of domestic violence, the fact that I moved by NHG housing seeking refuge, only to face similar abuse from a neighbour, is not only disappointing but downright shocking. NHG claims to be a social housing provider, but their actions speak otherwise. They are nothing more than a profit-driven business disguised as a non-profit organisation, prioritising financial gains over the well-being of their tenants. NHG need a full investigation and staff need training as most housing officers are incompetent... Read more

16th May 2024 (16 weeks ago)

C

Poor choice of gardening/landscaping company used again. How can they be so incompetent. Please hire someone with at least a week’s worth of knowledge.... Read more

2nd May 2024 (18 weeks ago)

M Sgoifo

We overpaid our rent and since November we are waiting to be refunded, after 11 emails and 48 phone call we still haven’t received our money. Very disappointing customer service if there a 0 star I was rating with it... Read more

1st May 2024 (19 weeks ago)

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