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Sam Properties

2.2

73 reviews

Opens tomorrow at 12:00pm

433 Wilmslow Road, M20 4AF

Sam Properties are an estate agent in Manchester. They mainly list properties in M5, SK8 and M15. Over the last 6 months, they've listed 2 properties, with 5 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla.

Opening hours

Monday 12:00pm - 6:00pm
Tuesday 12:00pm - 6:00pm
Wednesday 12:00pm - 6:00pm
Thursday 12:00pm - 6:00pm
Friday 12:00pm - 6:00pm
Saturday 11:00am - 3:00pm
Sunday Closed

View all details

Sam Properties Reviews (73)

Have you used this agent?

Hanan

I would not recommend this agency (and their building named Tatton House) at all, it’s overpriced (good thing is bills included & it’s warm to be fair but they keep increasing their prices unjustifiably!), noisy & the management team has zero knowledge about customer service. I didn’t feel I was respected during my stay & had a hell of a time for these reasons: 1-No SOUNDPROOFING system whatsoever in the building. It’s many flats in a small building. You often have people above, below you and on both sides. With the ridiculously thin walls of the building, you can hear everything from music to walking! I was very unlucky to have a tenant above me who was leading a nightlife (and I work 9-5 full time), always up in the afternoon & staying up till 5-6am, using dishwasher & washing machine late at night. He used to stump walk all the time & I could hear every step and it was just a nightmare. I could not sleep & always had headphones even while sleeping because the way he stumps makes me jump. The management were not cooperative at all and never took an action against him. It took them 5 months to request him to stop using machines after 11pm. I also had a tenant below me would play loud heavy music at 9am and 12-1am and all they did was talk to him on many occasions and that lasted several months. All the agency could offer is that they terminate my contract free of charge and the irony is that I spent lot of time and effort just to secure this tiny expensive studio! They know they can replace me within hour of putting up an advert! 2-The property manager in Tatton House Mei Mei is unpleasant and lacks professionalism and good manners. She is patronising and the way she treats tenants/ people is very degrading, as if we are not paying customers and that the place was given to the tenant as charity! Because I was standing up for myself and reporting issues in the property (nothing of my own fault), I was accused of being threatening and was asked not to contact her again and go for the main lettings account for any maintenance issues. I had so many maintenance issues, mostly leaks in the bathroom and living room sinks. The kitchen sink leak took them 3 months! I took photos of the leak, and she still would not believe me and was using silicon around the sink, then realised it was the faucet that needs changing! The worst was when the boiler stopped working in the evening of a cold Feb day. I called their emergency line at 6pm cos I can’t wait till next day as I was leaving my place early and needed hot water, but she kept challenging me that I should wait for the next day. 3-For the 2 months before my move out, they were sending me reminders about my move out almost daily/ weekly, asking me to provide date and time of my move out although I have already replied to them previously – very annoying and unprofessional. 4-They arranged 2 viewings before my move out date and the communication was rubbish. In the first time, I was told the day before that there is a viewing next day & that I should expect them anytime between 10am -6pm! I thought they would email me again to give a specific slot as I didn’t think they would be this rude not to respect my time/ schedule. Then, I was shocked to see the LADY DOING THE VIEWING WALKING IN ON ME while I was sitting working with my headsets on. I was so angry & told her I should have been given me a specific slot. 5-Their end of tenancy report is laughable. They take close photos (while they took general, far ones for the move in inventory) of a hair or a speck of dust or a smudge on the far high end of the mirror - just to deduct money off the deposit. I have spent almost a week cleaning the studio, making sure it’s in the same condition it was given to me. However, they still wanted to charge me 50 pounds for cleaning. The report notes are very petty & distasteful. Who would go to the extreme of taking like 100 photos of every corner just to deduct money from your deposit, what a total waste of time & resources. Eventually, I challenged them on the cleaning fee, and it was scrapped.... Read more

20th Sep 2024 (7 weeks ago)

A Lozano

A complete scam. Please, if you're coming to Manchester for Erasmus, do not contact this company because they will scam you, and then, to cancel the rental contract, they will demand a penalty of 600 euros. Additionally, I received racist treatment from the employee Jessica because I am Spanish and don't speak English very well... Read more

12th Sep 2024 (8 weeks ago)

A Cánovas

PLEASE NEVER RENT A PROPERTY WITH THEM If you want to waste your time and money renting a property, this is the perfect agency. Due to their mistake, I have lost 600 euros and spent 3 months sending unanswered emails and making useless calls. I must point out that a worker named Jessica is rude and shameless, and I received very poor treatment from her. I think this is the worst experience I’ve ever had in my life. Moreover, they take a long time to return the deposit and create a lot of complications.... Read more

12th Sep 2024 (8 weeks ago)

K Spence

Sam properties was always really responsive and fixed every issue we had quickly & to a really good standard. The best letting agency I dealt with a student.... Read more

12th Aug 2024 (12 weeks ago)

Triff

I've been a tenant with them for 4 years, the flat in the beginning was really good, obviously with time it gets worse so maintenance from them wasn't really good. Also communication was slow sometimes takes more than a week to sort out issues. At the end of the tenancy we made sure that the flat was super clear because we don't want to cause any issues but as mentioned from other people we also got charged 90£ for cleaning services. Apparently they found some spider webs in one of the rooms and a bit of dust in the other. Tried to explain that after 4 years in there that is a very good condition flat but no one listens, our cleaning standards are low and don't match with theirs. Be aware of this agency as everything looks ok in the beginning but after a bit they care only for the rent payments every month.... Read more

20th Mar 2024 (7 mo. ago)

N Shah

Very unresponsive agent. Tenants beware.... Read more

7th Nov 2023 (11 mo. ago)

J Ku

I stayed at Tatton House for 4 years and I had a lovely experience. Tatton House was in a great location which was close to the University of Manchester and Oxford road. The building manager Mei Mei was really friendly and helpful. She went above and beyond to help me from recommending a local dentist to telling me where to buy cheap petrol. All maintenance issues were fixed within days. I remembered when I accidentally dropped my keys in the gap between the elevator and the elevator door and she immediately asked someone to help me retrieve the keys. Mei Mei also helped me packed when I was moving out. Tatton House was always clean with good security. There were CCTV on every floor and the car park was very secure with shutter doors. My studio was very comfortable with a double bed, washer/dryer, dishwasher, microwave oven, a large fridge/freezer and a large TV. There were lots of storage within the room including storage under the bed. The internet connection was very good and fast. It also really helped with my budget that all utility bills were included in the rental price. I would be happy to stay in Tatton House again should I move back to Manchester. 5 stars!... Read more

6th Aug 2023 (1 year ago)

A garoui

Easy to use and great selections... Read more

28th Jul 2023 (1 year ago)

M Petraki

They will take pictures of a piece of dust and a singular hair and charge u £100 cleaning service. When I asked for the receipt from the cleaning company they only provided a receipt by them not an external company. Last time I checked vacuuming doesn’t cost £100. Also they have always been very rude to me every time I went to the office and especially during the time I had to prove my right to rent as a pre brexit eu immigrant. Honestly as a student I have experienced better landlords and that says a lot... Read more

27th Jul 2023 (1 year ago)

O sayed

Took a 1 bed with them during my last year in uni. All n all great experience, they were quick to fix anything. The heating I did have a problem with where central heating wasn't warm enough at max and they couldn't change it for me. But I was happy with them when they charged my deposit much lower than I thought for cleaning and lower than what a one off from a private cleaning company... Read more

10th Jul 2023 (1 year ago)

M Jane

Scam you out of money by taking a picture of a singular crumb or speck of dust and say you’ve left the property in a state of poor cleanliness. Not to mention they never pick up the phone.... Read more

8th Jul 2023 (1 year ago)

S Emami

Really helpful team and quick to respond... Read more

29th Jun 2023 (1 year ago)

N Gan

I highly recommend Sam Properties as a letting agent. Their fast response times, particularly with maintenance requests, have been impressive. The agents are extremely responsive to queries and provide clear and helpful answers. What sets them apart is their fair approach to wear and tear over time, never blaming tenants for normal usage. Sam Properties has exceeded my expectations, and I confidently recommend them for their exceptional service.... Read more

15th Jun 2023 (1 year ago)

O Soltan

Avoid the Chinese lady. She's so disprectful and uneducated. What a shame to be that terrible person.... Read more

27th Aug 2022 (2 years ago)

R Mathew

My dad lives in the building that houses the Sam Properties office. It is a secure building in a wonderful area. As part of his tenancy, I have had a lot of phonecalls with the office staff, and they are always friendly, professional and helpful, no matter the issue. I was delayed in making appropriate arrangements for renewing my dad's tenancy, when I called and talked to Sam Properties about this, they reassured me saying that I don't need to worry. When they send the reference form to my dad's workplace and it wasn't filled in properly by my dad's workplace, they offered alternatives on how to get this information across. I am extremely pleased with Sam Properties, both the flat their offering and their customer service, and I would recommend them, without hesitation to anyone.... Read more

18th Aug 2022 (2 years ago)

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