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Estate Agents in Salford
X1 Lettings - Salford

X1 Lettings - Salford

113 reviews

9 Michigan Avenue,Salford, M50 2HA

X1 Lettings Salford are an estate agent in Salford. They mainly list properties in L1, L8 and M50. Over the last 6 months, they've listed 48 properties, with 57 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

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X1 Lettings - Salford Reviews (113)

Have you used this agent?

R L

Wouldn’t recommend... Read more

2nd May 2024 (7 days ago)

M Majd

Kimberly Sison provided exceptional customer service by helping us every step of the way, responding to our numerous questions in a timely manner, and ensuring a smooth renewal contract process. Thank you, Kimberly, for your outstanding work!... Read more

2nd May 2024 (7 days ago)

E Smith

Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. My experience renting through X1 Lettings has been nothing short of a nightmare. From day one, I've been met with incompetence and negligence at every turn. Despite numerous attempts to address urgent concerns with the property, such as a broken bed, damaged furniture, and unusable appliances, I have been met with negligence and incompetence from the agency's staff. Moving into a dirty apartment I had to clean myself and a broken sofa they refuse to replace, are just a couple of the many issues to note, pictures below. Not only have I had to deal with four different property managers in under five months, but any concerns or issues I’ve raised have been consistently brushed aside or the one issue they did rectify took months. Their incompetency had also now had repercussions on me personally; despite my water bill supposedly being included in my rent, I've received multiple notices from United Utilities indicating my water bill is past due. Each time I've brought this up with the letting agents, they've simply told me to ignore it (17/01 was the first time I alerted them), promising to handle the matter. Yet here I am, months later, with a negative mark on my credit report as a result of their negligence. But the cherry on top of this disastrous experience has to be the state of the property itself. For the entirety of my tenancy, I've been stuck with a broken fridge. It took until my final month leasing with them for them to finally agree that it needed to be replaced. As a result, I've been forced to buy fresh food every day, only to have to discard it the same day due to lack of proper storage. The financial strain this has caused me is inexcusable and has been very problematic. They pass the blame onto others and refuse to take responsibility for their actions, blaming things on past employees who apparently leave after 1 week, this I don’t believe should be impacting me, it’s simply not my problem. It's clear that they prioritize their own convenience over the well-being of their tenants. Save yourself the headache and avoid X1 Lettings at all costs, I would not wish the situation they have put me in on anyone.... Read more

1st May 2024 (8 days ago)

K Gill

The worst management company!!! I’d recommend staying away from them!!! Do not rent any properties from them!!! No on has a clue what’s going on there. Completely unprofessional and clueless staff. The managers don’t accept phone calls either, they just leave the junior staff to deal with everything. When you request to speak to the mangers they’re always ‘busy’. They’re just leeches!! 2 years later after vacating one of their properties I rented in Manchetser they contacted me saying I still owed them rent. They falsely made up dates saying I was still present in the flat and requested me to pay for those dates which were completely fabricated. Thank god I had emailed the agent on the day I vacated the property!!... Read more

29th Apr 2024 (10 days ago)

E Lee

Booked a viewing but agent just did not appear. Can’t get through the phone call as well.... Read more

27th Apr 2024 (12 days ago)

G Nia

Worst worst worst service ever if you need a repair or have an issue in flat or building... Read more

25th Apr 2024 (14 days ago)

Z Naz

I posted a review with picture proof, x1 replied basically saying I am lying which is not true at all! I have x1 reports of all these issues in my emails, we were left with cold water for 3 months. Our flat hasn’t been checked for pests since last year despite us asking. X1 employees were rude to us on the phone and did not do anything until I got my family to call multiple times and they had to say we would take legal action. The landlord is basically impossible to reach, I have been trying to reach him since the start of this month but still no response. A couple months ago I listed all my issues and asked for a rent reduction and he offered £50 off one month of my rent which is so ridiculous lol. Do not move here, I am not the only one with these problems, I have talked to other people living in the same building who have had countless issues and they have also confirmed that this isn’t liveable place at all.... Read more

23rd Apr 2024 (16 days ago)

G Teixeira

This letting agency doesn't help people with any issues they have with their apartments. Just moved in to a "new" apartment and multiple doors do not close properly, the walls have holes, some lights do not work and the fridge has a damp smell that does not go away. Contacted the letting agency multiple times about these issues and their response was that they were not going to fix any of these issues. The staff were super unhelpful and not polite. Also, contacted the manager multiple times and still haven't received any reply or help from them. Worse letting agency I have ever dealt with!... Read more

17th Apr 2024 (22 days ago)

C Sayer

Turned up for a viewing organised by the company at Eastbank Tower, no one there to show us round, spent 10 minutes oh hold to the office before giving up.. no phone call from the person due to be conducting the viewing. Very annoying and a massive waste of my time.... Read more

17th Apr 2024 (22 days ago)

Trina

Wouldn’t recommend :) Our accommodation has floods, overflowing rubbish, mould, broken doors, homeless people living under stairs, no hot water for 3+ months and no responses to emails.... Read more

30th Mar 2024 (6 weeks ago)

M Tomkinson

Useless company who have no interest in helping customers or providing an acceptable standard of service. Would avoid at all costs.... Read more

25th Mar 2024 (6 weeks ago)

Z N

Most disgusting letting agency ever. Firstly when we moved in we were given a rubbish bathroom with a broken shower door so it would flood every time somebody showered, broken extractor fan so black mould kept growing multiple times, 2 men came to visit and mentioned our bathroom hasn’t been renovated even though it should have. Cold water for 3 months when first moving in and we were told to fix it ourselves. Broken oven for months, broken stove, mice multiple times, homeless people breaking in because the building door is never secure (me and flatmate had to call 999 twice as they were on our floor doing drugs and x1 said they can’t do anything!) huge leak on my bedroom roof left for months, pipe bursts in the coup-boards under the sink, broken sink tap and leaking countertop, flood on ground floor of the building which made the whole building smell and nothing was done about this, broken lift for months, stolen parcels and bathroom light exploded whilst my flatmate was showering which caused every light in the flat go go out, we were left in the dark for a day. This place is a complete joke!... Read more

22nd Mar 2024 (7 weeks ago)

M Tun

Calling the investors, DO NOT buy and rent with X1 I invested a property to let with X1 Developer, inclusive furniture pack (which when the property completed furnitures will include in it). Paid deposit on the 05/Nov/2015. Completion date should be on the 2017 but delayed. Building completed on 22/12/2020 (after 5yrs). First tenants rent out on March 2022 Renewed contract March 2023 with new lease increase rent but still receiving the old rent until the tenants moved out October 2023. Found out the furniture pack is not included in it? Since then chasing for the money I paid for the furniture pack, until up to now, I still have not receive the refund yet. After the completion from X1 Developer lead to letting with X1 letting directly (that is a big mistake). Flat rent out on the 5/March/2022, lower than market price. X1 Letting give me the reason was due to covid, market is down and it’s not easy to find the tenants. I accepted with the low price to rent it out. One year contract ended on the March 2023, before renewing the contract, agent contacted me saying we can increase the rent because this is what the market at. We agreed on the price with the tenants to continue the contract. But, rent were delayed for 2months, I do not know why. Contacted the agent and ignored my email and phone calls. After few weeks of chasing got the email saying she is leaving the company. Anyway I am still getting the old rent until the tenants moved out October 2023. Then that’s where another problem started, my flat is unfurnished that is the reason the rents were low. (But I paid for the furnitures pack to completed with the property). I trusted X1 developer from purchased the property with them to letting with X1 letting. From October 2023, I have been asking them to furnished my property which they neglected to delivery what they promised. During this chasing period, furnitures are finally ordered at the beginning of January 2024 (after 3months), but waiting for the delivery date (one whole month) until end of January and no updates. Then I requested to send me the invoices of ordering the furniture pack and no response. My flat’s been empty with no tenant for 4 months up to that point. I have no choice but to leave the X1 Letting agency. After I wrote the review on Trustpilot 01/February , they contacted me via assigning to another agent. Told me they will investigate the case and will give me formal written response by 5th March, which of course not delivery to me. Again I contacted that agent and he gave me another email to contact. She then assigned me to one of her colleague to issue the refund. I still have no receive the refund of my furnitures pack yet until up to today. Warning to the overseas investor if you’re not in the country it’s likely that you’re will be trapped. I would not suggest to any of my families and friends to invest with the X1 Company in the future. Very disappointed experience with them. This is my second reviews for this company, I will continue to share my experience with this company until I receive my refund. I am not even asking for what I lost from the day I started renting with them and yet they still holding the money I paid for furniture pack from 2022 to issue the refund.... Read more

15th Mar 2024 (8 weeks ago)

F Mackay

I'm a landlord and will never go near x1 again and will tell everyone I know about them. I NEVER received any rent unless I sent numerous messages chasing. We rented furnished and they didn't do any audit on move in or leaving. They never got the keys back. Didn't arrange or coordinate any change of utilities. Actually lied about saying they didn't receive rent from the tenants when I know they did. Every month was a new 'manager' who always just said they needed time to catch up. Avoid at all costs... Read more

9th Feb 2024 (13 weeks ago)

A ALBANNA

Amy Mossop is the best agent... Read more

31st Jan 2024 (14 weeks ago)

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