10th May 2024 (17 weeks ago)
Alex James and Callum were very kind, helpful, patient yet where necessary and appropriate weren't afraid to be direct and plain with me, and in Alex James's words it was to help me and I don't doubt that at all. He provided useful, helpful tips when I was experiencing feelings of being overwhelmed to be calm and collected yet respectful towards our new and upcoming landlord and general other tips for how any tenant is informed of things.
I'm not surprised they've got such positive, spectacular reviews. It's a family owned and run estate agency too but overall have felt greatly supported and helped throughout the referencing and anything else they were to do to help our landlord.
I have no problem recommending this estate agency, they seem very well knowledged, experienced, helpful, kind, patient yet also very honest. Thank you to Alex James and Callum you've been an honour to correspond with.
Anyone who can be as good with me as they have been is worth this recommendation and honest review.
Edit:
Point of criticism/feedback:
They should make it known more clearly than expecting or asking someone to read the Ts and Cs that they're allowed to pass on your details to utility companies as it was rather stressful to discover when I had attempts from companies to set things up and emails telling me they had, the utility companies that is and I prefer to do things myself. And ask if you want them to pass on your details or not. As when I asked about that they said it's possible.
Constructive intended feedback ^... Read more