27th Aug 2024 (12 days ago)
We had a beautiful one bed apartment in the heart of Bloomsbury, high up overlooking the west of London. Our main criterion in selling the property was to meet and talk to the people at the prospective estate agents who were actually going to do the selling, it was not a question of which company might get the highest price or who might have the cheapest commission. We were very impressed with Amir Ghomshei, Foxtons' Sales Manager, and decided to go with them. He then introduced us to the rest of the impressive High Holborn team. Beatrice Rooney, Senior Sales Negotiator, managed the viewings and sale on a day to day basis. They soon had plenty of prospective buyers coming through the door and, relatively quickly, we had agreed a good price for the property. We were hopeful that it would all go through in good time but, being leasehold, and subsequent to the Building Safety Act 2022, there were lots of obstacles to overcome before we could complete the sale. We were dealing with managing agents, the freeholder and their respective legal departments, and having to now come up with more and more paperwork, buying and selling leasehold properties becomes an increasingly difficult and time consuming prospect.
However, Beatrice kept on the case in the most amazingly professional manner, we had daily conversations and she did everything she could to help in all aspects of the deal going way further than any other agent we had used before. When she was away on holiday Amir stepped into her shoes and was equally brilliant. Our daily conversations were based around gathering all the additional bits of paperwork which had to be provided and both Beatrice and Amir always went the extra mile in helping to push the whole deal across the line, always keeping us, and of course the buyer, calm and reassured.
They were superb throughout the whole process and we could not praise them highly enough for their professionalism and integrity.... Read more