Hamptons Ealing are an estate agent in Acton. They mainly list properties in W5, W13 and W3. Over the last 6 months, they've listed 39 properties, with 19 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
Monday8:45am - 6:00pm
Tuesday8:45am - 6:00pm
Wednesday8:45am - 6:00pm
Thursday8:45am - 6:00pm
Friday8:45am - 6:00pm
Saturday9:30am - 4:30pm
SundayClosed
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Hamptons - Ealing Reviews (234)
Have you used this agent?
93%
3%
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4%
Z Zahra
I have been in contact with Malaz at Hamptons Ealing branch. Everything was fine until after I signed the contract and made the deposit and rent payment. The apartment I’m renting is supposed to be managed by Hamptons, as the landlord is out of the country, but I am not receiving the support I need.
Malaz provided me with an email to contact Vantage Building for a move-in parking bay booking. I need to confirm this booking with the moving company to secure pricing, but despite reaching out repeatedly since Friday, 9th August, I’ve received no support in this matter . I’ve asked Malaz to assist in bridging the communication gap, but no help has been provided. I was also not informed before taking the flat that it is not managed by the concierge, which is making the move-in process difficult.
Today, I spoke to Taniya, who initially seemed reassuring that I will get assistance in my matter took no action. I asked Taniya if Malaz, who was reportedly at Vantage Building, could help by obtaining a contact number for easier communication for booking move-in parking bay as I’ve received no response from concierge via email. Taniya later mentioned that Malaz said they couldn’t assist and that I should go to Vantage Building in person. However, I’m currently based in East London, and traveling to West London just for booking parking-bay is impractical.
Additionally, I agreed to contribute extra money for a mattresses of my own choice and provided links to Malaz to purchase it from a specific website at a lower price. Despite this, she ignored my latest email and bought it from the site provided in my previous email at a higher price (£159 more expensive than what I asked for) and also charging me additional VIP delivery with old mattress and bed removal recycling of £100 which is not my responsibility as there is free standard shipping fee. I’ve requested a proper receipt but received only a screenshot of the order cart, not a final receipt.
When I asked Saleena (initially reluctant to give her name) to connect me to a manager or complaints department, she refused and hung up on me twice. This level of service is unacceptable, especially after paying three months’ rent upfront and being flexible with the move-in date.
The delays and lack of support from Hamptons have caused significant problems, including losing out on mattress sales (of £175) due to slow communication. I’m being asked to pay for a higher-priced mattress I didn’t agree to and face continued delays without resolution. I urgently need assistance, but my time is being wasted with no acknowledgment of the issues I’m facing and no support.
Managing the property is Hamptons' responsibility, as the landlord is paying them for this service. However, Malaz keeps insisting that arranging things like the sofa delivery into the apartment is a big favor she's doing for me. I don’t see how this is a favor to me, especially since my tenancy hasn’t even started and I don’t have the keys yet. And my flat should be pre-furnished.... Read more
13th Aug 2024 (5 weeks ago)
N Dunlop
A great experience all round with Hamptons Ealing. They gave us realistic and accurate pricing advice, they generated serious buyers and the communications have been excellent. Laney was our main point of contact and she did an outstanding job, including proactively managing a complex chain of buyers. The whole team involved in our sale were great. We had confidence that we'd appointed the right people and they helped minimise the stress. Highly recommended.... Read more
8th Jul 2024 (10 weeks ago)
D Fletcher
From the outset, I was impressed by the high standard of client service from Hamptons in marketing the house. The management by Mark Peppin, the local manager, of the process from finding a suitable buyer to exchange of contracts was outstanding.... Read more
8th Jul 2024 (10 weeks ago)
S ranger
I recently dealt with Laney from the Mall office in London. In my time as an estate agent it is rare for me to go and review another estate agent, however she has certainly been a breath of fresh air to deal with in a chain we have been involved in. Always returned calls, was at the other end of the phone when times got a little tricky and has just been fantastic from the outset. An absolute credit to your company and couldn’t recommend anymore highly if you are after any of the above when selling your home. Sam, Mishons in Hove... Read more
28th Jun 2024 (11 weeks ago)
M Bethel
We sold our house in Pitshanger, Ealing, over the course of 2023 and 2024 with Hamptons Ealing. Paul Daniels and his team were professional and friendly pretty much throughout the process. They were also the only estate agency we trialled who we felt were honest with us about the sales situation during a slow period for the housing market. Overall, the Hamptons team's showing of the house to viewers seemed well done.... Read more
22nd Jun 2024 (12 weeks ago)
J H
We have been working with Laney Manu at Hamptons over the last few months. She has been absolutely brilliant in facilitating the purchase of our new house. She is always prompt, available, patient and understanding. Her communication is excellent and she clearly has lots of experience. The process is new to us and she has guided us - we felt in safe hands every step of the way. We had heard lots of horror stories about buying a house and the frustrations of the process but our experience has been excellent. When Laney was away for a few days, her colleagues were also efficient and available. We can't thank her enough, or recommend her highly enough!... Read more
7th Jun 2024 (14 weeks ago)
A Brathwaite
Had a great experience with Laney from Hamptons. She was very pleasant to deal with and accommodating throughout the whole process. Laney was professional and informative in every aspect. Would highly recommend... Read more
22nd May 2024 (17 weeks ago)
G culley
I would whole heartedly recommend Hamptons. I have recently used their services to sell a property and their customer service is second to none. Laney went above and beyond to progress the sale and she is an asset to Hamptons, dealing with issues to smooth the path to completion.. I would also like to thank Paul Daniels for his assistance throughout my dealings with this highly professional company. Gill Culley... Read more
14th May 2024 (18 weeks ago)
A B
Laney is absolutely brilliant and I could not rate her professionalism more highly. She has been with us throughout the buying process, advising us all the way to completion. A lovely person and wish her all the best for the future.... Read more
13th May 2024 (18 weeks ago)
J Surman
We have recently used Hamptons to sell our existing house and buy our new house, both in Ealing. We were very impressed with Selina, Mark, and Laney and felt like they made the whole process very easy for us, including a difficult moment when they had to find a new set of buyers for our house. We can recommend them whole-heartedly!... Read more
13th May 2024 (18 weeks ago)
A Bhat
Thank you Selina!... Read more
25th Apr 2024 (21 weeks ago)
A Sexton
I have been impressed with Hamtons in Ealing who dealt with my recent house sale. From my initial meeting with Paul Daniel, it only took a week to get the house on the market. Viewings were organised very quickly and the sale agreed within a couple of weeks. Selina provided excellent communication during the sale process with regular updates! Some negotiation was needed with our buyers to conclude the sale and both Selina and Paul were very helpful bringing the sale to completion.... Read more
24th Apr 2024 (21 weeks ago)
L Donner
We couldn’t rate Laney more highly with the purchase of our house in Acton. She was always on hand, consistent in following up and went above and beyond to get documents signed and shared. My husband and I have both sold properties separately via other estate agents and can truly say that Laney is the best out there. Thank you Laney for making the purchase of our first house together so smooth and enjoyable.... Read more
24th Apr 2024 (21 weeks ago)
S Ghamari
Thanks Hamptons and Mya that is my estate manager for always supporting and being of prompt help. They have managed my property for years and I have full trust.... Read more
18th Apr 2024 (22 weeks ago)
L Palles-Clark
We just bought through Hamptons Ealing. Selina and Mark were fantastic, really friendly and helpful - everything from additional visits post exchange through to saving the house from rogue parakeets in the run up to completion!... Read more
3rd Mar 2024 (6 mo. ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.