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  1. Home
  2. Heartwood Homes, St Albans - St Albans
Heartwood Homes, St Albans - St Albans Logo

Heartwood Homes, St Albans - St Albans

Heartwood Homes Estate Agents, 1U Long Spring, Porters Wood, St Albans, AL3 6EN
If you are reading this, the chances are that you are thinking of moving or have a property to sell. We are a local independent family run agency, we know and love St Albans from dog walking, to schooling, to shopping. St Albans offers so many different styles of housing, with some areas working better for schooling, some for commuting and others for socialising! I have worked in St Albans for over 20 years for corporate agents. Now, I am looking forward to cutting the red tape and providing a service with my own values and my own approach. The corporate world has taught me so much, with some of the best training available, but it is too restrictive and not the friendly local service that I believe people want. As many do, I went and tried something new for six months, I was selling technology into estate agents; what I learnt was that I loved agency and missed the gratification that you get from helping people on their journeys. Every time a friend asked me for property advice my eyes lit up, it’s a passion I guess! It was a great experience, part of a journey. It allowed me to step away, speak with agents across the country, hear their practices and personal journeys. It armed me with so much information. Prop Tech as it is called offers so much to the industry and is changing the way things are done. Let’s be honest, its one industry that really hasn’t changed much over the years! My aim is to be the agent that you will return to; in our phones we save numbers for our accountants, physios, tradesman that we engage with time after time, why don’t people have that trust in their estate agents? I am ably supported by Natalie, always a friendly ear to clients and offering a different perspective to St Albans. Natalie brings to the table years’ of marketing experience, as well as an understanding of estate agency through a love of property and years of being married to me! We share the same passion and values for business and together offer a personal and unique service. We surround ourselves with a professional team of experts from property photographers to trusted financial advisors and solicitors; it is important to us that we work with individuals that hold the same values as us. Jon Stubbs

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

Heartwood Homes, St Albans - St Albans Reviews (151)

Have you used this agent?
  1. 99% 5/5 Stars
    99%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 1% 1/5 Stars
    1%

Anonymous Homeseller

5/5 Stars
It took a while but we got there in the end. Heartswood were great. Luci in particular who was friendly, knowledgeable, proactive, patient and very efficient. I would recommend them to anyone in need of an Estate Agent.... Read more
3rd May 2024 (16 days ago)

M leavold

5/5 Stars
The team at Heartwood Homes were nothing but professional, helpful and really supportive! I purchased my first home with them and they were super helpful throughout the process, bending over backwards to help and inform me of any information I needed during my home purchase. Harry has specifically been a star and has been super patient and positive throughout. Not to mention the very kind bottle of bubbly and cupcakes on completion! Couldn’t recommend more!... Read more
29th Apr 2024 (20 days ago)

J Sullivan-Pond

5/5 Stars
Heartwood Homes Estate Agents are second to none in providing excellent, professional and personal service throughout the entire selling and buying process. They sold my property and helped me to find a new home. They provided a quick response link to enable me to get advice and guidance when I needed it. I obviously had dealings with other agents and none made me feel that I was being personally supported in what can be a challenging experience. Outstanding team! Thank you all.... Read more
26th Apr 2024 (23 days ago)

Anonymous Homeseller

5/5 Stars
Your name could not be more true. You have such big hearts. I am overwhelmed with the care and attention to detail from Jon , Luci and Harry. The team are outstanding, from the moment we met them they all understood the emotional attachment to our beautiful family home. They then reassured us and found the perfect buyer . We can’t thank you all enough how much you made the difficult decision in selling our home into a seamless journey. You look after families as if they are your own. Thank you all so much. I cannot recommend you all enough. Thank you for making our dreams come true and helping our lovely mum move closer to her family , always putting her and her home at the heart of everything you did.... Read more
26th Apr 2024 (23 days ago)

Maia

5/5 Stars
Highly professional team, help with everything in a friendly and responsive manner. Would highly recommend them. I would like to shout out Harry & Emily for their fantastic help in getting my property purchase over the line.... Read more
8th Apr 2024 (6 weeks ago)

Anonymous Home Buyer

5/5 Stars
Heartwood Homes were fantastic agents, completely supportive through the entire process. I would highly recommend them for their friendliness, professionalism and quick responses. Truly a great firm.... Read more
8th Apr 2024 (6 weeks ago)

C K

5/5 Stars
Many thanks to Jon, Harry and Luci for being so helpful during a difficult transaction! And for my new home welcome package ????????... Read more
1st Apr 2024 (7 weeks ago)

Anonymous Homeseller

5/5 Stars
Always there to help. Always returned phone calls and kept me up to date... Read more
1st Apr 2024 (7 weeks ago)

Anonymous Homeseller

5/5 Stars
From the moment we got in touch with Heartwood Homes it was clear this was a highly professional and efficient agent. Our sale and onward purchase which could have been fraught with difficulty, were both managed with the utmost attention and always in a positive, friendly way. Special thanks to Jon and Luci together with thanks to Emily and Harry.... Read more
11th Mar 2024 (10 weeks ago)

N JAMES

5/5 Stars
Super! Was a long haul (mainly down to market conditions + multiple leasehold-related queries) but got there in the end. Top service from Jon, Emily, Luci & Harry finding/verifying good buyers & keeping me in the loop throughout. I selected HH in the first place based largely on Google reviews so happy to add my own feedback in the same vein.... Read more
19th Feb 2024 (13 weeks ago)

A phipps

5/5 Stars
Have had an amazing experience with heartwood. Luci in particular was always at hand to deal with enquiries/questions etc and a rarity - a sense of humour. They made purchasing my new home as easy as it could be.... Read more
7th Feb 2024 (15 weeks ago)

Anonymous Homeseller

5/5 Stars
We were with another agent beginning with ‘F’ who we felt were not performing. A friend mentioned Heartwood homes so we changed and have no regrets. Luci and Jon have been great and they actually managed to lift the price back up from what the first agent drove it down to. They also sold a rental property for us and it was a great result. Thanks to Heartwood, a personal approach to business with a the sellers best interest at heart.... Read more
31st Jan 2024 (16 weeks ago)

Anonymous Homeseller

5/5 Stars
Recommendation - An Unparalleled Experience with Heartwood Homes Estate Agent I have bought and sold a total of 12 properties in my time and therefore have worked with several estate agents in my 50 or so years. No other agent has delivered the experience and level of service provided by Jon and the rest of the team at Heartwood Homes throughout our latest sale that we just completed on Friday, I wouldn’t use any other agent in St Albans now. Truly proactive, they understood the complex chain involved in a sale from top to bottom and the dynamics of the personalities involved. They ALWAYS had our best interests at heart throughout, and this was evidenced on several occasions in both their approach and advice. Also, the guidance and insight they provided was key to myself and my partner making the best of decisions throughout this process. This review is totally unsolicited. However, I feel compelled to ensure as many people as possible see this message and use this company as I am sure your own experience with Heartwood will be on another level to ALL other agents, as it has been for us. Thanks to Jon, Luci, Emily hand Harry for everything! We will be back in contact when we come to our next sale and wish you well and every success in the meantime. Bless you guys! Rik & Holly... Read more
14th Jan 2024 (18 weeks ago)

Anonymous Homeseller

5/5 Stars
We were recommended to use Heartwood Homes to sell our house by a family member who said the company were fantastic when they used them a couple of years ago. Our recent experience was just the same. Jon, Luci, Emily and Harry were outstanding throughout the whole process, and kept in close contact, always responding quickly to things. Jon Stubbs in particular was so proactive, understanding and supportive to us right from the beginning. Jon is clearly incredibly experienced in the industry but in addition to this we felt that as a person he is also very special in the way he looked after us as his clients. So we can highly recommend the company.... Read more
4th Jan 2024 (19 weeks ago)

G Baughan

5/5 Stars
Jon and his team were amazing with our house sale and we're now in our dream house by the sea. You won't find a more honest or approachable estate agent.... Read more
13th Dec 2023 (23 weeks ago)

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