Property Wealth - Discovery Quay hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Property Wealth - Discovery Quay does have 60 reviews, with an average score of 3.4/5 If you're looking to sell in Salford, you may want to choose an agent with more experience. Covering this area are other estate agents, such as AIHOMES LIMITED - Salford and Reeds Rains - Salford Quays. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday9:00am - 8:00pm
Tuesday9:00am - 8:00pm
Wednesday9:00am - 8:00pm
Thursday9:00am - 8:00pm
Friday9:00am - 5:00pm
Saturday10:00am - 5:00pm
Sunday10:00am - 5:00pm
View all details
Property Wealth - Discovery Quay Reviews (60)
Have you used this agent?
53%
5%
5%
2%
35%
R T
Paul of Julie Twist's sales team had been absolutely amazing during the whole conveyancing process by being efficient, professional and responsive. That definitely helped speed up the process. Great services!... Read more
22nd Dec 2021 (2 years ago)
A Petronio
they entered in my flat without calling or sending any text before, once using keys. Ignored every lack of the house, broken windows, broken doorbell, broken ventilation. they reclaim the billing account once i left the flat and ignored me when i asked for the last meter reading. Really an unbelieably bad service.... Read more
29th Sep 2021 (2 years ago)
M Hasnain
I recently rented an apartment through Julie Twist. I will say that the initial experience of finding the property and documentation was handled quite well by Sian however it has been severe disappointment since. I moved into the property on the 21st of July, and nearly 2 months on, my bedroom still does not have a door handle (which is a privacy issue and frankly very poor form), half the lights don't work, the chair in the balcony is still broken and various other jobs haven't been sorted, all of which were highlighted even in the inventory report, prior to my move. What's worse is, I stayed at home one day because I was told someone would attend and fix on the day, but the person attended and told me he needed various approvals before he could do anything. Not only did I waste an afternoon of work (I don't work from home) but I was sold a false promise. I've been e-mailing almost on a weekly basis since I've moved in, mostly to Yvonne who has now stopped replying to my e-mails completely, after I asked for her to put me through to her manager. This has given me a considerable degree of stress. I am not in a habit of writing these and I work a busy job in the NHS. My home is a place of refuge but at present it just seems like a place that is giving me stress. I am thoroughly disappointed. I have gone from being in a position where I would recommend JT to all my friends to not wanting to deal with them again. What a disgrace.... Read more
13th Sep 2021 (2 years ago)
K Fazan
Just sold my apartment with JT and I can say the team especially Paul S were excellent. The communication and support through the whole process was great!... Read more
3rd Sep 2021 (3 years ago)
D danoon
A very unpleasant experience! I have called this agency regarding a property for rent that was listed only 4 days ago, on a Saturday. I immediately was told off by the agent (Mr. Phil bernado) saying that 4 offers (only) have been presented to the land lord and he is no longer taking offers although the property is only available after a month! I did politely remind him that since there is alot time left and hence a decision has not been made or contract signed, I would like to view it ASAP and make an offer that will match the asking price, he had the audacity to tell me that he will then book a viewing in 5 days but he will call me on the morning of that day and cancel! Wth? I even said that I will forgo the viewing (given the limitations he has set) and make an offer on the spot for the asking price, and asked him to bring that offer to landlord, but he still went on to say that still won't work! I thought he is obliged to bring offers to the landlord for him to make an informed decision that is ultimately to his benefit. Instead he was nothing short of being street rude, unpleasant, unprofessional and certainly shady! Not the kind of establishment that I would recommend to anyone!!... Read more
24th Aug 2021 (3 years ago)
R Henriques
Because yesterday you treated us like dump, today we had to walk in all letting agencies in Manchester to avoid to be homeless after you change your mind, letting us know in the late afternoon, one day before our moving, that you regreted and are no longer in the position of renting us a property (of course after all the referencing done and approved as you stated "all is now accepted" ). I don't know what happened but perhaps it was the same old I have been reading about you: "miscommunication with landlords and duplicated tenants for the same flat". Because we had to do that journey today, because we had to explain how and why we lost the property in the afternoon before the moving date, and because we are sure we are not crazy yet and it was stated on our first exchange email our conditions that you rejected on the last minute. We had to make sure we shown the emails to every single agent we spoke in every single agency in this city. It was unanimously agreed that by "Thanks Rita, all is now accepted. My colleague will be in touch to organise the move in for you in due course (likely to be Monday to finalise everything)" we can understand "ready for your moving" . But apparently the meaning is not the same for you. It was also unanimously agreed that what you did wasn't illegal but immoral, antiethic and inhumane, that socially and can be even worst, specially for a company. Thank God, Goodwin Fish saved our backs and cleaned up your mess. If I was a business Manager in Julie Twist, I would close down the door and bury my head in the ground as an Ostrich.
Thank you so much Goodwin Fish and all the other agencies that were ready to help!... Read more
3rd Aug 2021 (3 years ago)
J Chadwick
An absolute joke of an estate agents. I moved into my flat in the centre of Manchester on the 26th of July and there are so many problems with it -
Aircon doesn't work and all windows are sealed closed as it’s a bottom floor flat we are in the middle of a heatwave it’s unbearable. The lack of any fresh or cool air is causing my clothes to smell of damp once they have been hung up to dry.
BLOOD stain on mattress
Moths in wardrobes, still living out of suitcases a month in
Rust in microwave
Dishwasher broke
Toilet faulty
All door handles falling off
Faulty plug socket in kitchen.
Lights not working in living room (found this problem when looking round the flat and was ensured they’d be fixed before moving in). On the day I received the keys, the person who gave me they keys informed me this was fixed and when I arrived at the flat I found this to not be the case.
Half the spotlights not working despite the contract saying all lights must be in working order when moving out
Unsightly plastic hooks left by previous tenant all over walls
I wasn't even aware of all these problems myself until the estate agents give me the list, so clearly they are well aware of these problems but are doing nothing to fix them! The only thing that has been fixed is the dishwasher, I've rang multiple times and even been down to the office, where my agent Yvonne ensured me she’d make sure everything would be fixed promptly, four weeks later nothing! An absolute joke especially when paying such high high rent you expect better I really regret signing this contract!
Updates regarding any of the fixes are non-existent, no deadline or timeframe provided to me by the estate agents. Last time I contacted the estate agents on Saturday 17/7/21 I was assured I would get a call back regarding an update by monday, at the time of this review I am still yet to receive any update. I do not appreciate being told that thing are going to be sorted and then nothing being done. Especially after the large sum of money I have already paid to them.
WHEN THE ABOVE PROBLEMS ARE FIXED I WILL EDIT THIS REVIEW BUT UNTIL THEN I URGE EVERYBODY TO NOT RENT WITH THIS APPALLING ESTATE AGENTS!!!!... Read more
21st Jul 2021 (3 years ago)
C Seaton
There were a few important amendments that were required after moving in to the new property which Kelly quickly sorted and got done for me which I really appreciate that it wasn't ignored or left with dragged feet. Quick communication and the maintenance man Tony who was sent to do the jobs was a friendly, hardworking guy who did a fantastic job and is a credit to his team. Thank you all for staying on top of these jobs unlike many other letting agents.... Read more
2nd Jul 2021 (3 years ago)
K Cheetham
Beyond terrible customer service. I booked a viewing and received both SMS and email confirmation.
I waited at the property at the arranged time but no one arrived. After 10 minutes I called and was told that they didn't have any record of my information but it would be passed on to the rentals team and they would call me back.
After 50 minutes I still hadn't received a call so I called again and once again I was told they didn't have my details and was I sure I was calling the right place! I said I had two confirmations. The agent apologised but couldn't fit me in today.
I asked about waiting for 50 minutes for a call back only to be told that they are busy and can't call everyone back!... Read more
23rd Jun 2021 (3 years ago)
L Dries
Really good experience... Read more
19th Apr 2021 (3 years ago)
S Iddon
Just wanted to say a big thank you to Dave from the maintenance team for all his hard work over the last three days. I had a quote from JT Properties to remove and replace flooring in my living room, hallway and utility room. Absolutely amazing service and professionalism. Cheaper too. So glad that I made the choice and I am already lining more work up for them!... Read more
28th Jan 2021 (3 years ago)
F Jaradd
Was show a property at over £700. Wasn’t told the tenant would be home, not wearing a face mask at the time & wasn’t told the agent would wear his as a chin shield.
The viewing was awful & when raising issues with the agent he was rude & dismissive
Bathroom was disgustingly thick with black m old & only half tiled with the rest of tiles on the floor
Bedroom had no bed frame & just mattress on the floor which they were marketing as “ furnished”
Not good. Wont be using again... Read more
21st Nov 2020 (3 years ago)
D Murray
Landlord I rented from was very good, but in general JT were difficult liaise with. The landlord made it good during the rental period, however in the final months as we moved out JT were poor.
In the last month of tenancy while our dealings with them increased, their email tone can be harsh, they don’t pass messages on properly or follow through with what they’ve said they’ll do, it doesn’t feel like they communicate internally and they lost my amended inventory (and didn’t tell me about it in a timely manner).
Particularly with Covid, they sent contractors round on numerous occasions without PPE and once unannounced. They’d also tried to arrange a booking with less than 1 hour notice and as far as I’m aware that was then a missed opportunity.
For balance, the landlord was good and sorted things quickly during tenancy, and the checkout felt fair (they were open to dialogue) but in the final months things felt disorganised and unsafe.
I’ve given 2 stars as workable and the flat was great, but JT lacking in a areas.... Read more
2nd Sep 2020 (4 years ago)
C McCausland
I've used Julie Twist Properties for the last two years and have been extremely happy with the customer service I have received. Franc has been absolutely superb. His extensive knowledge of Manchester and his thorough understanding of the property market meant that he was able to find me a gorgeous city center flat at a great price that met all my requirements. He is very professional, very quick to respond to any queries and he's very friendly, making the whole process of finding a flat a lot less stressful than I thought it would be. Thank you!... Read more
19th Aug 2020 (4 years ago)
D Murray
Landlord I rented from was very good, but in general JT were difficult liaise with. The landlord made it good during the rental period, however in the final months as we moved out JT were poor.
In the last month of tenancy while our dealings with them increased, their email tone can be harsh, they don’t pass messages on properly or follow through with what they’ve said they’ll do, it doesn’t feel like they communicate internally and they lost my amended inventory (and didn’t tell me about it in a timely manner).
Particularly with Covid, they sent contractors round on numerous occasions without PPE and once unannounced. They’d also tried to arrange a booking with less than 1 hour notice and as far as I’m aware that was then a missed opportunity.
For balance, the landlord was good and sorted things quickly during tenancy, and the checkout felt fair (they were open to dialogue) but in the final months things felt disorganised and unsafe.
I’ve given 3 stars as workable and the flat was great, but JT lacking in a few areas.... Read more
7th Aug 2020 (4 years ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.