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So many issues upon moving in that really upset my living situation. (topics of mould, neglect, broken objects)
It's such a new build so I didn't think this much could be broken and delivered in such bad condition - from smaller issues such as broken lamp fixtures in the kitchen & bathroom, dirty curtains, etc to bigger things that were partially the reason I moved into my flat at that price, such as an integrated sound system (never worked and was told months in they wouldn't/couldn't fix it), broken bath tub functions, and black mould forming because of a multiple years-long neglect of the ventilation system (had a professional come in and check, they said the vent system should be maintained every year but it must have been 5+ years of neglect) and leaking at door and windows that JLL chose to neglect despite asking to help solve this issue. They got rid of the mould with a treatment and painted over it, but never solved the issues of the ventilation and leaking windows/door.
I understand the previous tenants must have been quite rough with the flat but delaying my move-in for the very reason to fix up the flat?... So many things were still broken and unclean upon my move-in...!
They also left seemingly confidential papers from the previous tenants in the flat with their contact details etc. They clearly did not have someone clean professionally or have a proper walk-through.
I've rented in multiple countries and also multiple flats around London, and have never experienced such neglectful treatment by a so-called property management company. Whatever you do, make sure you can back it up contractually before moving in.... Read more
23rd Apr 2024 (27 days ago)