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- Jones & Chapman
Jones & Chapman Estate Agents
4.3
771 reviews
- Branches 10
- Properties for sale 469
- Average time to sale 18 weeks
About Jones & Chapman
Jones & Chapman have 10 branches and they mainly list properties in L18, CH63, CH62, CH49, CH47, CH66, CH46 and CH64. Over the last six months, they've listed 469 properties, with an average time to sale of 18 weeks.
Jones & Chapman fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Jones & Chapman operate, the average fee is 1.18%.
Get a quote for selling your property.Top performing Jones & Chapman branches
Latest reviews for Jones & Chapman
Yahya
5
I can confidently say that working with Anthoulla and Kristian has been an absolute pleasure. Their team's expertise and dedication to their clients are truly commendable. From start to finish, they have provided top-notch service, always going above and beyond to ensure our needs are met.
The communication throughout the process has been excellent, with prompt responses to any queries or concerns we may have had. The level of professionalism displayed by them is unmatched, making our collaboration smooth and efficient.
10th May 2024 (9 days ago)
E Kenny
1
Have asked multiple times to remove listing from their website due to their poor service.
A number of viewings have been arranged without my consent but I've had emails with 'confirmation of viewing'
Even when responding to every email telling them I don't wish to sell and haven't agreed to the viewing, they still don't cancel.
The worst service I've had from an estate agent. Don't want to buy or sell through them
Previously had property up with another estate agent but had a couple of no shows so changed over to Jones & Chapman within the cooling off period. Hardly any viewings and one of the buyers who had views through he Previous agent said it took 7 calls to Jones & Chapman to arrange a viewing
Never again
9th May 2024 (10 days ago)
G Mason
5
Excellent service. Very helpful and efficient. They were always on hand to offer support and guidance and were extremely professional. Highly recommend this company!
7th May 2024 (12 days ago)
Jess
1
Spoke to Olivia regarding a property to rent. Found her very rude and judgemental. I hope you guys get regular customer service training.
7th May 2024 (12 days ago)
J durai
5
Jake is extremely helpful throughout the whole process. He guided and assisted me for rental property.
4th May 2024 (15 days ago)
I Harvey
1
No show on house viewings, totally wasted my time
2nd May 2024 (17 days ago)
All 10 Jones & Chapman branches
Yahya
5
I can confidently say that working with Anthoulla and Kristian has been an absolute pleasure. Their team's expertise and dedication to their clients are truly commendable. From start to finish, they have provided top-notch service, always going above and beyond to ensure our needs are met.
The communication throughout the process has been excellent, with prompt responses to any queries or concerns we may have had. The level of professionalism displayed by them is unmatched, making our collaboration smooth and efficient.
10th May 2024 (9 days ago)
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- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
2
Not impressed by the service. There was a total lack of communication from start to finish . House was sold at a very low price. Disappointed to say the least.
2nd Mar 2023 (1 year ago)
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E Thomas
5
I have never dealt with a more lovely and efficient team of people than at this branch. You can’t fault their amazing customer service and the fact that they are lovely people to communicate with helps enormously while buying a house (which can be very stressful)! You can tell this Team are truly that, working together to make Customers lives easier. I haven’t found the right house yet, but I know I’m in good hands. Thank you Alice, Ben, Simon and Ellie for being brilliant, you really are a credit to your Company!
10th Nov 2023 (6 mo. ago)
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G derby
5
Nick Cabo was our mortgage advisor. We weren’t totally sure what to expect as we’d been with Hugo Kelly since the very start but Nick was absolutely spot on. When it came time for our mortgage renewal Nick went over absolutely every detail with us. It was clear to see he wanted us to get the best deal possible that suited our circumstances. Something we were very grateful considering the cost of living crisis.
He held off putting our application through with Santander to ensure we got the best interest rate. He is a credit to Jones and Chapman!
19th Feb 2024 (13 weeks ago)
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J Tilsley
5
Sold our flat in 5 days.Great service.
Took beautiful photos of the interior.
Love the gift box .Thank you all.
27th Sep 2023 (7 mo. ago)
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R Sessa
1
I think I have never seen such terrible customer service in my life. Rude and useless. Wasted money and 4 months still looking for a house but I am skipping all properties in their portfolio .
1st May 2024 (18 days ago)
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