5th Jul 2024 (9 weeks ago)
I'd give 0 stars if possible. I've never dealt with a more dishonest company. They valued my home years ago, at a low value which was fine. A lot of work had been done since then. When I actually went to them to list it, Ash came out to give an estimate. We agreed 375k with a view to get 350k. I went back and forth with Ian about getting pictures done. We arranged a time and they were a no show. With the level of work getting it prepared, what a disaster. I said you never showed up, and Ian was very apologetic and wanted to reschedule. He said we didn't have an appointment which I had confirmation in an email. I ignored that, we were done with them, and we went on with the company we were with. Fast forward 2 months, we're trying to get a deal done, and someone called them saying they were an investor looking at our property, and Stonebridge said they'd value it at 260k! Less then they had done years ago, and certainly less than the value Ash gave me when he visited our house recently. I can't even understand why they would give that information to a 3rd party, and certainly done out of spite as we did not give them the listing. They ruined the deal we had based on lies. Avoid at all cost!... Read more