5th Sep 2024 (15 days ago)
My experience with Messila Residential was incredibly
frustrating and disappointing. I rented an apartment through them in Mayfair for over a year, and throughout my tenancy, their service was extremely poor.
They tried to overcharge me for cleaning, despite the fact that I left the apartment in better condition than when I moved in. To make matters worse, they place bedding in the apartment before renting it out long-term, just so they can later charge for the cleaning and ironing of bedding that wasn't even necessary. It’s clearly a scam designed to take as much as possible from your deposit.
I had to go through the dispute service to get my deposit back, as their charges were completely unjustified. If you're dealing with them, I strongly advise against accepting any of their fake charges. Use the deposit protection scheme, raise a case, and provide evidence that you left the property in good condition.
Messila Residential is running a scam business, and I would never recommend them to anyone. BE AWARE!... Read more